Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

David Hernandez

Indio

Summary

Dynamic manager with a proven track record at Sonia, excelling in customer service and team leadership. Expert in strategic planning and complex problem-solving, I enhance customer satisfaction while effectively managing staff and delegating tasks. Committed to fostering a positive work environment and ensuring operational excellence.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Manager

Sonia
10.2022 - Current

Focused on creating positive interactions to enhance customer satisfaction.

Always supervising our team members to keep the store running smoothly. Planning ahead to avoid times to be high. Write ups on employees who do not follow procedures.

Education

Diploma -

Indio High
Indio, CA
06.2023

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff management
  • Task delegation
  • Documentation and reporting
  • Strategic planning

Certification

Manager ServeSafe

Timeline

Manager

Sonia
10.2022 - Current

Diploma -

Indio High
David Hernandez