David Hernandez
Indio
Summary
Dynamic manager with a proven track record at Sonia, excelling in customer service and team leadership. Expert in strategic planning and complex problem-solving, I enhance customer satisfaction while effectively managing staff and delegating tasks. Committed to fostering a positive work environment and ensuring operational excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
Sonia
10.2022 - Current
Focused on creating positive interactions to enhance customer satisfaction.
Always supervising our team members to keep the store running smoothly. Planning ahead to avoid times to be high. Write ups on employees who do not follow procedures.
Education
Diploma -
Indio High
Indio, CA06.2023
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff management
- Task delegation
- Documentation and reporting
- Strategic planning
Certification
Manager ServeSafe
Timeline
Manager
Sonia
10.2022 - Current
Diploma -
Indio High
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