David Flores
´´
Vancouver,BC
Summary
SUMMARY
With approximately three years of experience in customer service, I have significantly enhanced my abilities in this area, emerging as a leader with strong organizational skills and exceptional problem-solving capabilities. Demonstrated ability to actively listen to supervisors to further develop my skills and expand my knowledge base. Committed to continuous improvement through attentive engagement, understanding instructions, and incorporating feedback to achieve excellence in performance.
Overview
2
2
years of professional experience
9
9
years of post-secondary education
Work History
Manufacturing Production Associate
Avigilon, A Motorola Solutions
07.2023 - Current
- Increased workplace safety by following established protocols, identifying potential hazards, and conducting safety trainings for team members.
- Enhanced production efficiency by implementing Lean Manufacturing principles and optimizing workflow processes.
- Assisted with the implementation of new manufacturing technologies, including training fellow associates on proper usage and maintenance procedures.
- Collaborated with cross-functional teams to ensure seamless communication and alignment of production goals across departments.
- Organized work to meet demanding production goals.
- Monitored and adjusted machine settings for optimal production output.
- Adjusted machines to increase productivity for runs.
Customer Service Cashier
Chronic Tacos
11.2022 - 05.2024
- Adhered strictly to company guidelines regarding loss prevention measures while performing cashier duties.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
- Excellent customer service skills, providing friendly and professional interactions, and ensuring customers are informed and satisfied with the presented offers.
- Maintained a clean and welcoming environment, contributing to positive customer experiences.
Education
High School Diploma -
Bilingual Educational Unit Santo Domingo De Guzman
Quito Ecuador 09.2011 - 07.2020
Communication And Essential Services
ILAC
Vancouver, BC02.2024
Skills
Customer service
Competitive knowledge
Cash Register Operation
Easy learning
Coaching and mentoring
Problem-Solving
Organization
Active Listening
Commitment
Teamwork and Collaboration
Timeline
Manufacturing Production Associate
Avigilon, A Motorola Solutions
07.2023 - Current
Customer Service Cashier
Chronic Tacos
11.2022 - 05.2024
High School Diploma -
Bilingual Educational Unit Santo Domingo De Guzman
09.2011 - 07.2020
Communication And Essential Services
ILAC
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