Zaider Agaceta
San Jose
Summary
Hard-working professional with 8+ years of experience and a proven knowledge of customer service, retail sales, and inventory control. Aiming to leverage my skills.
Overview
13
13
years of professional experience
Work History
Manufacturing Production Associate
Cepheid Sunnyvale
Sunnyvale, CA
03.2022 - 03.2025
- Operated and maintained production machinery to ensure optimal performance.
- Collaborated with team members to meet daily production targets efficiently.
- Conducted quality inspections on finished products to ensure compliance with standards.
- Assisted in the training of new employees on safety protocols and operational procedures.
- Helped maintain clean workspaces that complied with 5S standards for optimal organization, efficiency, and productivity within the facility.
- Maintained a clean and organized work environment in compliance with safety regulations.
- Coordinated with cross-functional teams to streamline production processes and resolve issues.
- Monitored inventory levels and reported discrepancies for timely resolution.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime.
- Learns and notifies supervisor of any violations of company safety policies and practices
- Maintains safe and clean work environment by leading by example and assisting supervisor in monitoring the use of all control points, equipment ,and resources; maintaining compliance with established policies and procedures
- Adheres to trains and helps to enforce compliance to GMP. ISO. Environmental. Health and Safety procedures. Participates in production tours and audits.
- Works with supervisor/manager to review and provide feedback on schedule adherence to productions schedules. Monitors and provide updates on priority work orders
- Completes production plan by accomplishing work: monitoring progress: reporting results of the processing flow on shift production summaries.
- Coordinates specific activities and assignments of work center resources to meet goals and objectives , production schedules and Core Metrics.-Assign daily tasks to support production requirements, new product development and support activities-Helps to coordinate set up and changeover of manufacturing equipment.-Assists in the preparation of work orders, verification of component readiness, line clearances and equipment readiness.- Assists in monitoring any in-process controls and test yields to ensure manufacturing process are operating within approved specifications limits-Assists in reviewing and completing all documentation accurately and helps to ensure work center documentation is compliant with GMP requirements-Help to ensure work center cleanliness and maintains visualworkplace standards.
- Works with production. Engineering and quality teams to investigate and resolve any quality or non-conformance issues. innate,investigate and oversee approval of instrument related NCR's.
- Based on each employee's training plan, ensure employee training is completed.
- Assists supervisor in proactively identifying and resolving potential issues/ discrepancies and notifies supervisor. Resolves routine issues. Works with supervisor to resolve issues of moderate complexity.
- Fosters a collaborative work environment within and across departments including QC and engineering.
- Steps in as required onto the manufacturing floor for employees not present in production, first ensuring training record is updated.
- Assists supervisor in resolving personnel problems by analyzing data: investigating issues: identifying solutions; recommending action.
- Supports lean manufacturing initiatives.
- Provides recommendation o supervisor in selecting employees for recognition and reward for positive impact to the team and organization.
Valet Attendant
Corinthian Partners
Campbell, CA
09.2021 - 03.2022
- Patrolled parking areas and monitored car safety to prevent theft and damage.
- Returned guests' vehicles in safe, timely and friendly manner while following safe driving practices and obeying traffic laws.
- Loaded and unloaded luggage for guests, opened car doors and provided directions to front desk.
- Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
- Expressed appreciation for patronage, inviting and encouraging customer return visits.
- Greeted all guests and answered questions about valet service, directions and local attractions.
- Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
- Positioned barricades and gates to maximize traffic flow through parking lot.
Receiving Clerk
ChargePoint
Campbell, CA
02.2021 - 08.2021
- Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
- Reviewed work orders to check correctness of deliveries.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Investigated inventory discrepancies to maintain recordkeeping validity.
- Organized storage areas to maximize movement efficiency and minimize labor.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Prepared shipments for postage through careful packing, sealing and labeling of materials.
Department Manager
Fry’s Electronics
San Jose, CA
11.2014 - 03.2020
- (Electronic Components).
- Maintained staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities.
- Accomplished staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
- Managed sales, strategic displays, gross profit, and inventory control.
- Maintained quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends.
Wafer Fabrication Operator
San Jose, CA
04.2014 - 11.2014
- Operated machinery used in the production process of wafers
- Examined products to verify conformance to quality standards.
- Worked with semi-automatic equipment and manual wet benches and follow processing specifications.
- Observed equipment operations so that malfunctions can be detected.
Food Service Worker
Jollibee Foods Corporation
Milpitas, CA
08.2013 - 04.2014
- Assisted customers by providing information and resolving their complaints.
- Received payment by cash, credit cards, or automatic debits.
- Maintained clean and order transaction area and completed other general cleaning duties, such as mopping floors and emptying trash cans.
Team Lead
Mrs. Fields Cookies
Milpitas, CA
08.2012 - 10.2013
- Trained team members in cash handling, food preparation, customer service, and safety procedures.
- Controlled inventories of food and equipment and reported shortages to designated personnel.
- Assigned duties, responsibilities, and workstations to team members in accordance with work requirements.
- Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.
Education
High School Diploma -
Anonang National High School
Pangasinan, Philippines01.2010
Skills
- Proven leader
- Reliable team player
- Attentive to details
- Strong organizational skills
- Excellent multi-tasker
- Fluent in English and Tagalog
- Cash handling
- Coaching
- Counseling
- Credit
- Customer
- Satisfaction
- Service
- Customer service
- Electronics
- Fluent in English
- Gross profit
- Inventory
- Control
- Legal
- Machinery
- Personnel
- Policies
- Quality
- Recruiting
- Safety
- Sales
- Strategic
- Tagalog
- Team player
- Training
- Employees
- Vehicle operation
- Safe driving
- Payment processing
- Microsoft Office
- Multitasking
- Time management
- Basic math
- First Aid/CPR
- Reliable and trustworthy
- Traffic direction
- POS system operations
Timeline
Manufacturing Production Associate
Cepheid Sunnyvale
03.2022 - 03.2025
Valet Attendant
Corinthian Partners
09.2021 - 03.2022
Receiving Clerk
ChargePoint
02.2021 - 08.2021
Department Manager
Fry’s Electronics
11.2014 - 03.2020
Wafer Fabrication Operator
04.2014 - 11.2014
Food Service Worker
Jollibee Foods Corporation
08.2013 - 04.2014
Team Lead
Mrs. Fields Cookies
08.2012 - 10.2013
High School Diploma -
Anonang National High School