Zaider Agaceta
San Jose
Summary
Hard-working professional with 8+ years of experience and a proven knowledge of customer service, retail sales, and inventory control. Aiming to leverage my skills.
Overview
13
13
years of professional experience
Work History
Manufacturing Production Associate
Cepheid Sunnyvale
03.2022 - 03.2025
- Operated and maintained production machinery to ensure optimal performance.
- Collaborated with team members to meet daily production targets efficiently.
- Conducted quality inspections on finished products to ensure compliance with standards.
- Assisted in the training of new employees on safety protocols and operational procedures.
- Helped maintain clean workspaces that complied with 5S standards for optimal organization, efficiency, and productivity within the facility.
- Maintained a clean and organized work environment in compliance with safety regulations.
- Coordinated with cross-functional teams to streamline production processes and resolve issues.
- Monitored inventory levels and reported discrepancies for timely resolution.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime.
- Learns and notifies supervisor of any violations of company safety policies and practices
- Maintains safe and clean work environment by leading by example and assisting supervisor in monitoring the use of all control points, equipment ,and resources; maintaining compliance with established policies and procedures
- Adheres to trains and helps to enforce compliance to GMP. ISO. Environmental. Health and Safety procedures. Participates in production tours and audits.
- Works with supervisor/manager to review and provide feedback on schedule adherence to productions schedules. Monitors and provide updates on priority work orders
- Completes production plan by accomplishing work: monitoring progress: reporting results of the processing flow on shift production summaries.
- Coordinates specific activities and assignments of work center resources to meet goals and objectives , production schedules and Core Metrics.-Assign daily tasks to support production requirements, new product development and support activities-Helps to coordinate set up and changeover of manufacturing equipment.-Assists in the preparation of work orders, verification of component readiness, line clearances and equipment readiness.- Assists in monitoring any in-process controls and test yields to ensure manufacturing process are operating within approved specifications limits-Assists in reviewing and completing all documentation accurately and helps to ensure work center documentation is compliant with GMP requirements-Help to ensure work center cleanliness and maintains visualworkplace standards.
- Works with production. Engineering and quality teams to investigate and resolve any quality or non-conformance issues. innate,investigate and oversee approval of instrument related NCR's.
- Based on each employee's training plan, ensure employee training is completed.
- Assists supervisor in proactively identifying and resolving potential issues/ discrepancies and notifies supervisor. Resolves routine issues. Works with supervisor to resolve issues of moderate complexity.
- Fosters a collaborative work environment within and across departments including QC and engineering.
- Steps in as required onto the manufacturing floor for employees not present in production, first ensuring training record is updated.
- Assists supervisor in resolving personnel problems by analyzing data: investigating issues: identifying solutions; recommending action.
- Supports lean manufacturing initiatives.
- Provides recommendation o supervisor in selecting employees for recognition and reward for positive impact to the team and organization.
Valet Attendant
Corinthian Partners
09.2021 - 03.2022
- Patrolled parking areas and monitored car safety to prevent theft and damage.
- Returned guests' vehicles in safe, timely and friendly manner while following safe driving practices and obeying traffic laws.
- Loaded and unloaded luggage for guests, opened car doors and provided directions to front desk.
- Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
- Expressed appreciation for patronage, inviting and encouraging customer return visits.
- Greeted all guests and answered questions about valet service, directions and local attractions.
- Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
- Positioned barricades and gates to maximize traffic flow through parking lot.
Receiving Clerk
ChargePoint
02.2021 - 08.2021
- Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
- Reviewed work orders to check correctness of deliveries.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Investigated inventory discrepancies to maintain recordkeeping validity.
- Organized storage areas to maximize movement efficiency and minimize labor.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Prepared shipments for postage through careful packing, sealing and labeling of materials.
Department Manager
Fry’s Electronics
11.2014 - 03.2020
- (Electronic Components).
- Maintained staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities.
- Accomplished staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
- Managed sales, strategic displays, gross profit, and inventory control.
- Maintained quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends.
Wafer Fabrication Operator
04.2014 - 11.2014
- Operated machinery used in the production process of wafers
- Examined products to verify conformance to quality standards.
- Worked with semi-automatic equipment and manual wet benches and follow processing specifications.
- Observed equipment operations so that malfunctions can be detected.
Food Service Worker
Jollibee Foods Corporation
08.2013 - 04.2014
- Assisted customers by providing information and resolving their complaints.
- Received payment by cash, credit cards, or automatic debits.
- Maintained clean and order transaction area and completed other general cleaning duties, such as mopping floors and emptying trash cans.
Team Lead
Mrs. Fields Cookies
08.2012 - 10.2013
- Trained team members in cash handling, food preparation, customer service, and safety procedures.
- Controlled inventories of food and equipment and reported shortages to designated personnel.
- Assigned duties, responsibilities, and workstations to team members in accordance with work requirements.
- Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.
Education
High School Diploma -
Anonang National High School
Pangasinan, Philippines01.2010
Skills
- Proven leader
- Reliable team player
- Attentive to details
- Strong organizational skills
- Excellent multi-tasker
- Fluent in English and Tagalog
- Cash handling
- Coaching
- Counseling
- Credit
- Customer
- Satisfaction
- Service
- Customer service
- Electronics
- Fluent in English
- Gross profit
- Inventory
- Control
- Legal
- Machinery
- Personnel
- Policies
- Quality
- Recruiting
- Safety
- Sales
- Strategic
- Tagalog
- Team player
- Training
- Employees
- Vehicle operation
- Safe driving
- Payment processing
- Microsoft Office
- Multitasking
- Time management
- Basic math
- First Aid/CPR
- Reliable and trustworthy
- Traffic direction
- POS system operations
Timeline
Manufacturing Production Associate
Cepheid Sunnyvale
03.2022 - 03.2025
Valet Attendant
Corinthian Partners
09.2021 - 03.2022
Receiving Clerk
ChargePoint
02.2021 - 08.2021
Department Manager
Fry’s Electronics
11.2014 - 03.2020
Wafer Fabrication Operator
04.2014 - 11.2014
Food Service Worker
Jollibee Foods Corporation
08.2013 - 04.2014
Team Lead
Mrs. Fields Cookies
08.2012 - 10.2013
High School Diploma -
Anonang National High School