Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Community Support Worker / Team Leader
Excel Society
12.2016 - Current
Assisted clients with daily living needs to maintain self-esteem and general wellness
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs
Completed regular check-ins and progress report for each client
Entrusted to handle confidential and sensitive situations in professional matter
Provided staff coaching, and mentoring to enhance performance
Handled incoming emails, bills and invoices and completed actions
Maintained important organizational paperwork and resident data
Solved grievances and complaints by collaborating with residents
Provided crisis management and intervention during emergency situations
Coordinated activities and events to create safe, positive and inclusive environment
Monitored and assisted residents through individual service plans
Support Service Provider
Alberta Society of the DeafBlind
09.2016 - 03.2018
Enhanced communication for Deaf clients by providing accurate and culturally-sensitive interpretations during meetings and events
Supported Deaf individuals' professional growth by offering tailored language interpretation services for job interviews and training sessions
Developed strategies to perform accurate and consistent translations
Contributed to the success of community events by delivering seamless interpreting services for speeches, presentations, and workshops
Strengthened relationships between Deaf and hearing communities through diligent efforts as an interpreter at social gatherings and public forums
Improved medical care experiences for Deaf patients by delivering clear interpretations during appointments, consultations, and treatment discussions
Assisted foreign language-speaking clients with inquiries
Collaborated with fellow interpreters to refine skills and knowledge, contributing to a higher standard of service within the field
Education
Signing Naturally Level One -
Alberta Cultural Society of the Deaf
11.2024
Deaf Interpreter -
ASPIRE Interpreting
08.2022
Support Service Provider -
Connect Society
Edmonton, AB
12.2018
Support Service Provider -
Alberta Society of the DeafBlind
Edmonton, AB
06.2016
High School Diploma -
Alberta School For The Deaf
Edmonton, AB
06.2016
High School Diploma -
Harry Ainlay High School
Edmonton, AB
06.2016
Skills
Community Outreach
Problem-solving abilities
Decision making
Team collaboration
Effective communication
Flexible and Adaptable
Dependable and Responsible
Contributions
Support Service Provider / Intervener, 2015 - present
Deaf Youth Director, Edmonton Association of the Deaf, 2016-2018
Booth Coordinator, Deaf Alberta Expo, 2017-2018
Accessibility / Transportation Coordinator, Canadian Deaf Youth Leadership Camp, 2021-2022
Public Relations / Event Planner, Edmonton Association of the Deaf, 2022-present
Public Relations / Accessibility, Deaf Alberta Expo, 2022-2023
Director of Large, Alberta Cultural Society of the Deaf, 2023-present
Camp Director, Canadian Deaf Youth Leadership Camp, 2024-present
Timeline
Community Support Worker / Team Leader
Excel Society
12.2016 - Current
Support Service Provider
Alberta Society of the DeafBlind
09.2016 - 03.2018
Signing Naturally Level One -
Alberta Cultural Society of the Deaf
Deaf Interpreter -
ASPIRE Interpreting
Support Service Provider -
Connect Society
Support Service Provider -
Alberta Society of the DeafBlind
High School Diploma -
Alberta School For The Deaf
High School Diploma -
Harry Ainlay High School
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