Amy Bradley
Nipomo
Summary
Highly adaptable Support Specialist with a strong track record in effectively managing data, technical issues, and providing personnel support in a distributed environment. Demonstrates self-motivation and keen attention to detail, possesses excellent interpersonal and problem-solving skills. Over 10 years of experience in customer support, well-equipped to handle diverse challenges and deliver exceptional service.
Overview
11
11
years of professional experience
Work History
STORE ASSOCIATE
SEE’s candies
07.2023 - Current
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Maintained tidy and organized store to comply with cleanliness standards.
- Assist in opening and closing duties to include: counting tills, counting the safe, reconciling the safe and inventory each night
Laundry attendent
Papillion Manor
04.2019 - 05.2020
- Reported client issues and any safety concerns to supervisor immediately
- Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Collected soiled linens and clothing and pretreated stains.
- Followed environmental regulations when handling hazardous materials for facility safety.
Merchandise manager
Dollar Tree Stores
03.2014 - 04.2019
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Collaborated with management team for prompt promotion of products.
- Managed truck shipments weekly by organizing staff support, retail stocking, and inventory storage.
- Interacted with customers to obtain feedback and drive satisfaction.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Organized store merchandise in the store and stockroom creating a safe, clean work environment.
- Performed Store Manager duties in their absence to include staffing, corporate meetings, and customer service responsibilities.
Education
Bachelor of Science - Sports Management
Wayne State College
Wayne, NE12-2025
Certificate of Technical Studies - Massage Therapy
Kaplan University
Omaha, NE01.2008
Skills
- Return processing
- Product display
- Product merchandising
- Product support
- Inventory control
- Retail transactions processing
- Effective communication
- Team collaboration
- Sales target achievement
- POS systems
- Financial records oversight
- Customer service
Timeline
STORE ASSOCIATE
SEE’s candies
07.2023 - Current
Laundry attendent
Papillion Manor
04.2019 - 05.2020
Merchandise manager
Dollar Tree Stores
03.2014 - 04.2019
Bachelor of Science - Sports Management
Wayne State College
Certificate of Technical Studies - Massage Therapy
Kaplan University
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