I will only succeed if I meet or exceed my customer's expectations.
Overview
24
24
years of professional experience
Work History
Merchandising Associate
RDTS
Goderich, ON
04.2023 - Current
Assisted in managing ongoing programs for Huron and Perth counties. Supported community engagement initiatives to enhance program visibility. Collaborated with local stakeholders to address area needs.
Merchandising Associate
Acosta Canada
Goderich, ON
09.2023 - 04.2026
Assisted merchandising team in executing promotional displays and product placements. Supported inventory management to maintain optimal stock levels. Collaborated with team members to enhance brand visibility in retail locations.
Bakery Clerk
LOBLAW COMPANIES LIMITED - ZEHRS MARKET
Goderich, ON
09.2022 - 09.2025
Guided shoppers in identifying and selecting items, extending assistance beyond bakery offerings.
Maintained optimal product availability on shelves to enhance customer shopping experience.
Conducted thorough assessments and removed stale products to maintain freshness and customer satisfaction.
Ensured department remained clean and presentable to support operational efficiency.
Front Desk Agent/Night Auditor
Comfort Inn and Suites
Goderich, ON
09.2019 - 04.2023
Achieved high levels of guest satisfaction through proactive engagement and support. Enhanced service quality by training staff on best practices for guest relations. Fostered a culture of excellence that resulted in positive feedback and repeat business.
Syndicated Team Member, Sales and Merchandising
Storesupport Canada
Goderich, ON
04.2015 - 09.2022
Facilitated regular sales and merchandising communications with stores throughout Southwestern Ontario to optimize product placement and visibility.
Shipping and Receiving Clerk
Huronia Welding and Industrial Supply
Goderich, ON
04.2018 - 08.2019
Shipping product to customers
Receiving and verifying orders
Preparing orders for submission including the sourcing of unique requests.
Inside Sales
Merchandising product
Maintaining store presentation, Cleanliness and operational safety.
Security Guard
Russell Security Services
Listowel, ON
02.2015 - 12.2016
Managing Partner
Pupil's Purchase
Goderich, ON
07.2007 - 04.2011
Oversaw all aspects of a retail business focused on children's educational materials, including books, toys, and games.
Sole Proprietor
Houris in The Day
Goderich, ON
01.2002 - 01.2011
Sole Proprietor of a full service bookkeeping and office assistance service.
Education
Hotel Front Office and Reception
George Brown College
Toronto, ON
03-1991
Skills
Inventory control
Sales experience
Customer service expertise
Office management
Strategic product sourcing
Service excellence
Accurate transaction tracking
Inside Sales
Cash transaction processing
Retail merchandising skills
Additional Information
Business Administration Skills:
Trained and supervised staff at several of my workplaces.
Designed and implemented operational procedures for Employers and my own businesses.
Over 20 years of providing Excellence in customer service and sales.
Over 15 years experience in all aspects of Office Administration and Bookkeeping.