Irem Ozgul
Toronto
Summary
Recent graduate with a Diploma in International Business from Seneca Polytechnic, specializing in import/export procedures, international logistics, and trade operations. Skilled in global market analysis, export marketing, and supply chain management. Proven ability to build client relationships, manage merchandising operations, and optimize business processes. Fluent in English (C2) and Turkish (native), with basic Russian.
Overview
4
4
years of professional experience
Work History
Merchandising Associate
Canadian Tire
09.2024 - 03.2025
- Improved product visibility by creating eye-catching merchandise displays.
- Adapted quickly to changing business needs by regularly rotating merchandise according to seasonal demands or customer preferences.
- Increased overall store performance with consistent attention to detail in visual merchandising efforts.
- Enhanced customer experience by maintaining clean, well-stocked, and organized store aisles.
- Contributed to positive workplace culture by collaborating effectively with colleagues across departments.
- Worked closely with individual customers to identify unique needs and supply appropriate products.
- Collaborated with multiple store locations to execute merchandising strategies, ensuring optimal product placement and inventory accuracy.
- Assisted in inventory management, including stock replenishment and visual merchandising updates.
Assistant Store Manager
Baloon World
01.2021 - 12.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
Education
Diploma - BUI- International Business
Seneca Polytechnic
North York08-2024
Skills
- Software Proficiency: Microsoft Excel, Word, PowerPoint, Power BI, Visio, Project
- Business Skills: Inventory Management, CX Management, Infographic Design
- Soft Skills: Team Collaboration, Customer Care, Problem-Solving
- Stock control
- Product inventory counts
- Planogram design
- Store maintenance
- Customer relationship management (CRM)
- Space planning
- Fixture placement
- Inventory management
Languages
English
Full Professional
Turkish
Native or Bilingual
Russian
Elementary
Timeline
Merchandising Associate
Canadian Tire
09.2024 - 03.2025
Assistant Store Manager
Baloon World
01.2021 - 12.2022
Diploma - BUI- International Business
Seneca Polytechnic
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