Davia Hill
Edmonton
Summary
Leveraged creativity and motivation to support business development and contribute to organizational achievements.
Overview
3
3
years of professional experience
Work History
Direct Sales Agent
Digicel, Jamaica
Jamaica
01.2020 - 2023
- Perform customer care service tasks
- Strategically persuade potential customers to join and be apart of the Digicel beans
- Customer service duties inclusive of assisting customers directly on a daily basis by catering to their diverse needs
- Collaborated with team members to achieve sales targets and improve service delivery.
- Resolved customer inquiries promptly, ensuring a positive experience and retention.
- Ensured positive customer experiences by resolving complaints swiftly and courteously.
Retails Sale Assistant
Spencer's Tyre Sale & Repairs
01.2017 - 01.2020
- Sales duties for Spencer's Tyre & Repairs
- Communicated with customers on product offerings
Education
Caribbean Advanced Proficiency Examination (CAPE) - Communication Studies Unit 1, Environmental Science Unit 1, Tourism Unit 1, Entrepreneurship Unit 1
Seaforth High
01.2019
Caribbean Examinations Council & City & Guilds - Human & Social Biology, English Literature, Mathematics (City & Guild) Merit
Happy Grove High
01.2018
Caribbean Examinations Council (CXC) - English Language, Principles of Business, Clothing & Textiles
Merl Grove High
01.2017
Skills
- Demonstrated ability to engage with diverse individuals, promoting a harmonious work environment
- Engaged in active listening and clear articulation to ensure understanding and alignment among stakeholders
- Achieved seamless project transitions by promoting a flexible approach to task management Cultivated an adaptable team culture that responded effectively to shifting demands Drove successful outcomes through proactive adjustments to project plans
- Implemented strategies to strengthen team cohesiveness and improve overall morale
- Demonstrated active listening and empathy to strengthen client interactions
- Conducted research and analysis on emerging automotive technologies to drive product development and innovation
- Applied proficient computer skills to streamline processes and improve data management
Languages
English
Full Professional
Involvements
- Merl Grove High
- Maths Club 2012 - 2017
- Key Club 2015 - 2017
- Beauty Club 2015
Timeline
Direct Sales Agent
Digicel, Jamaica
01.2020 - 2023
Retails Sale Assistant
Spencer's Tyre Sale & Repairs
01.2017 - 01.2020
Caribbean Advanced Proficiency Examination (CAPE) - Communication Studies Unit 1, Environmental Science Unit 1, Tourism Unit 1, Entrepreneurship Unit 1
Seaforth High
Caribbean Examinations Council & City & Guilds - Human & Social Biology, English Literature, Mathematics (City & Guild) Merit
Happy Grove High
Caribbean Examinations Council (CXC) - English Language, Principles of Business, Clothing & Textiles
Merl Grove High