Dave Siu
Vancouver
Summary
Results-driven pharmacy assistant with extensive experience in medication dispensing and customer service. Skilled in maintaining operational standards and fostering collaboration, ensuring patient safety and satisfaction in a fast-paced environment.
Experienced with prescription processing and patient assistance, ensuring efficient pharmacy operations. Utilizes strong organizational skills and attention to detail in inventory management and administrative tasks. Knowledge of pharmacy software and communication techniques to support team goals and patient care.
Professional with strong experience in pharmacy operations, highly skilled in medication dispensing, patient interaction, and inventory management. Demonstrates exceptional teamwork, reliability, and adaptability in fast-paced environments. Known for strong communication, organizational skills, and commitment to achieving results.
Overview
12
12
years of professional experience
Work History
Pharmacy Assistant
Drive Pharmacy
Vancouver, BC
02.2013 - 07.2013
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Pharmacy Assistant
Safeway
Vancouver, BC
08.2012 - 10.2012
- Assisted in prescription processing and medication dispensing.
- Managed inventory levels, ensuring accurate stock of medications and supplies.
- Provided customer service, addressing inquiries and resolving issues efficiently.
- Supported pharmacists in medication preparation and labeling tasks.
- Proficient in using Kroll, and Applied Robotics for more than 10 years.
- Great customer service skill.
- The best in patient and drug counseling.
- Keeping the workplace safe and clean.
- Being a verbal leader as a toastmaster (good in public speaking)
- Worked as a team member, always helped the team for excellent drug dispensing process.
- Answered phone calls and dealt with doctor, other pharmacist and patients by getting refill for medication verbally over the phone.
Pharmacy Assistant
Canadian Superstore
Vancouver, BC
02.2011 - 07.2011
- Maintained cleanliness and organization of pharmacy workspace for safety compliance.
- Collaborated with team members to streamline daily operations and workflow.
- Trained new staff on operational procedures and customer interaction standards.
- Adhered to all regulatory guidelines, ensuring patient safety and confidentiality protocols were met.
- Kept areas clean and neat for safety reason.
- Counted medications with proficiency.
- Explained over the counter medications and prescription drugs to customers.
Research Associate (Scholarship)
University of British Columbia
Vancouver, BC
04.2002 - 09.2002
- Conducted literature reviews to support ongoing research projects and identify gaps in current knowledge.
- Analyzed experimental data using statistical software to ensure accuracy and reliability of findings.
- Collaborated with faculty members to design and implement research methodologies aligned with project goals.
- Assisted in preparing grant applications by compiling data and drafting sections related to research objectives.
Health Information Specialist
Heart and Stroke Foundation
Vancouver, BC
02.2002 - 06.2002
- Managed patient data entry into electronic health record systems to ensure accuracy and compliance.
- Conducted audits of health information for quality assurance and regulatory adherence.
- Collaborated with healthcare professionals to resolve discrepancies in medical records.
- Assisted in the development of training materials for new staff on health information protocols.
Cancer Information Specialist
BC Cancer Agency
Vancouver, BC
04.2001 - 08.2001
- Conducted thorough research to support information dissemination for cancer prevention and treatment initiatives.
- Developed and maintained databases to streamline access to critical cancer-related information.
- Assisted in creating educational materials for patients and healthcare professionals, enhancing understanding of oncology services.
- Collaborated with multidisciplinary teams to improve data collection methods and ensure accuracy in reporting.
Pharmacy Assistant
Healthside Pharmacy
Vancouver, BC
04.2001 - 05.2001
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Received incoming supplies and stocked in correct locations.
Education
Bachelor of Science - Health Science
Coursera
Mountain View, California, USA04-2031
Bachelor of Science - Pharmacy
University of British Columbia
04-2004
High School Diploma -
Killarney Secondary School
Vancouver, BC05-1998
Skills
- Stocking shelves
- Answering customer questions
- Data entry
- Product restocking
- Great communication skills
- Awesome leadership
- Phenomenal team player
- A good helper
Languages
English
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Interests
- I enjoy playing basketball, soccer, badminton, swimming and running
Timeline
Pharmacy Assistant
Drive Pharmacy
02.2013 - 07.2013
Pharmacy Assistant
Safeway
08.2012 - 10.2012
Pharmacy Assistant
Canadian Superstore
02.2011 - 07.2011
Research Associate (Scholarship)
University of British Columbia
04.2002 - 09.2002
Health Information Specialist
Heart and Stroke Foundation
02.2002 - 06.2002
Cancer Information Specialist
BC Cancer Agency
04.2001 - 08.2001
Pharmacy Assistant
Healthside Pharmacy
04.2001 - 05.2001
Bachelor of Science - Health Science
Coursera
Bachelor of Science - Pharmacy
University of British Columbia
High School Diploma -
Killarney Secondary School