Dave Lopez
Long Beach
Summary
To acquire work as a Sales Associate with a company that promotes quality products and services; and provides the opportunity to meet and exceed assigned sales goals.
Overview
7
7
years of professional experience
Work History
Small Business Owner
Self-employeed
08.2019 - Current
- Greeted customers and worked to determine their needs in a professional and enthusiastic manner.
- Maintained a positive, courteous demeanor while interacting with customers to ensure a positive experience.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed and motivated employees to be productive and engaged in work.
- Controlled costs to keep business operating within budget and increase profits.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
Assistant Sales Manager
Vitamin World
06.2017 - 07.2019
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Created employee schedules to align coverage with forecasted demands.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Developed detailed plans based on broad guidance and direction.
Assistant Manager
Jack In The Box
06.2016 - 12.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed strategy to increase sales and drive profits.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Associate of Science - Criminal Justice
Cal State Dominguez Hills
Carson, CA06.2020
GED -
Mayfair High School
Bellflower, CA05.2016
Skills
- Employee Development
- Sales Coaching
- Product and Service Knowledge
- Employee Performance Evaluations
- Sales Expertise
- Strategic Planning
- Action Planning
Languages
English
Native or Bilingual
Spanish
Timeline
Small Business Owner
Self-employeed
08.2019 - Current
Assistant Sales Manager
Vitamin World
06.2017 - 07.2019
Assistant Manager
Jack In The Box
06.2016 - 12.2017
Associate of Science - Criminal Justice
Cal State Dominguez Hills
GED -
Mayfair High School
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