Summary
Overview
Work History
Education
Skills
Languages
Timeline
StoreManager

Dava Brock

Dartmouth,NS

Summary

Dynamic and results-driven professional with extensive experience in customer service and cash management at Pharmachoice Pharmacy. Proven ability in team development and problem resolution, enhancing operational efficiency. Skilled in data entry and payment processing, consistently delivering exceptional service and fostering positive customer relations.solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.

Overview

9
9
years of professional experience

Work History

Post Office Supervisor

Pharmachoice Pharmacy
06.2024 - 04.2025

. Customer Service

. Inventory

. Cash Management

. Training Staff

. Problem Solving

Post Office Clerk/Cashier/Merchandiser

Shoppers Drug Mart
04.2016 - 04.2023

. Customer Service

. Cash Handling

. Returns

. Product Displays

. Replenish Inventory

. Sales

. POS Entry

Education

Spanish Language And Literature

Conestoga College Institute of Technology And Advanced Learning
Kitchener
06.2000

Travel And Tourism Studies

Seneca College of Applied Arts And Technology
North York
06.1992

Skills

  • Active listening
  • Critical thinking
  • Data entry
  • Problem resolution
  • Customer relations
  • Payment processing
  • Professional telephone demeanor
  • Team development

Languages

English
Full Professional

Timeline

Post Office Supervisor

Pharmachoice Pharmacy
06.2024 - 04.2025

Post Office Clerk/Cashier/Merchandiser

Shoppers Drug Mart
04.2016 - 04.2023

Spanish Language And Literature

Conestoga College Institute of Technology And Advanced Learning

Travel And Tourism Studies

Seneca College of Applied Arts And Technology
Dava Brock