Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sadaf Amirkhalili

Thunder Bay,Canada

Summary

Multilingual professional with diverse experience in education, customer service, and operations. Former French teacher with strong communication skills, combined with a solid background in retail as a sales associate. Currently serving as a Post Office Supervisor, demonstrating leadership, organizational abilities, and a commitment to efficient service delivery.

Overview

7
7
years of professional experience

Work History

Post Office Supervisor

Shoppers Drug Mart
Thunder Bay, ON
03.2024 - Current
  • Assisting customers with mailing letters, parcels, and packages.
  • Selling stamps, envelopes, packaging materials, money orders, and postal supplies.
  • Sorting, scanning, and processing mail and parcels accurately.
  • Preparing and completing required reports (daily transaction records, logs, audits).
  • Monitoring and restocking retail products, supplies, and postal equipment.
  • Opening and closing the office.
  • Assisting with merchandising tasks.

Sales Associate (shift Leader)

Mark's workwear house (owned by Canadian Tire)
Thunder Bay, ON
03.2021 - 09.2024
  • Assisted an average of 100 customers per day in finding or selecting items, and providing recommendations.
  • Stocked, replenished and organized inventory with accuracy and efficiency, completing task faster than average associates.
  • Worked in shipping and receiving, packing, labeling, sending and transferring. (E-commerce)
  • Handled cash and credit transactions as a cashier. (Cash supervisor)
  • Got Triangle master card sign-ups by providing information and benefits in detail to the customers.
  • Resolved customer complaints in person or via phone, email or social media.

Volunteer Activities Coordinator

Flourishing Women’s Circle
Toronto, ON
12.2019 - 03.2020
  • Developed and incorporated community-based programs to meet various needs and monitored each program's effectiveness.
  • Collaborated with team members to identify and accomplish agency objectives.
  • Represented volunteers and advocated volunteer program at company-wide meetings.
  • Enabled each member of staff to receive development opportunities by implementing
  • workshops, seminars and regular training

French Language Teacher

Soghrat Academic Institute
Tehran, Iran
03.2018 - 10.2019

Established and enforced clear class objectives and requirements to promote consistent education for all students.

• Assessed student performance, behavior and social development and devised improvement strategies for struggling students.

• Integrated technology into classroom settings to engage students and diversify instruction.

• Tutored students requiring additional assistance and exam preparation.

• Adapted teaching strategies to learning styles of students with different skill levels.

Education

Master of Arts - French Language Teaching

Tabriz University
Tabriz
12.2018

Bachelor of Arts - French Language and Literature

Shahid Beheshti University
Tehran
08.2015

High School Diploma - mathematics and physics

Shayestegan High School
Tehran
06.2010

Skills

  • Foreign language pedagogy research
  • Interactive teaching methods
  • Cultural immersion
  • Classroom management
  • Customer service
  • Multi-tasking strength
  • Exceptional customer service
  • Postal regulations
  • Cash handling expertise
  • Sales and upselling techniques
  • Fraud detection
  • Handling and sorting mail
  • Shipping procedures
  • International shipments

Languages

English
Full Professional
French
Full Professional
Persian
Native or Bilingual

Timeline

Post Office Supervisor

Shoppers Drug Mart
03.2024 - Current

Sales Associate (shift Leader)

Mark's workwear house (owned by Canadian Tire)
03.2021 - 09.2024

Volunteer Activities Coordinator

Flourishing Women’s Circle
12.2019 - 03.2020

French Language Teacher

Soghrat Academic Institute
03.2018 - 10.2019

Bachelor of Arts - French Language and Literature

Shahid Beheshti University

High School Diploma - mathematics and physics

Shayestegan High School

Master of Arts - French Language Teaching

Tabriz University
Sadaf Amirkhalili