Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Languages
Certification
Section name
Timeline
Generic

Darshini Daby

2536 Raglan Crt Missisauga ON, L5M 5L5,ON

Summary

Proactive team player having strong organizational skills with the ability to handle multiple projects simultaneously. Bilingual and proficient in customer service bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Coffee Shop Owner

MoCafe
12.2020 - 01.2023
  • Business Plan & Structure, interior designs, setting up and managing social media platforms, graphic design and advertisement campaign on social media
  • Liaising with Ministry of labour for recruitment of staff, drafting of Employee contract with lawyer and training with the Ministry of Health and Safety department for Food Handling Certificates
  • Training of new staffs, handling day-to-day cash, maintaining leading the team and resolving any issues.
  • Created and deployed successful strategies to boost performance, streamline food prep processes and reduce waste.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.

Senior Software Engineer

SAIM Ltd
02.2020 - 09.2020
  • Promoted leadership to entry-level and junior engineers, assisting in Project Management and ensuring quality of deliverables
  • Implementation & follow up of projects
  • Led software development initiative as subject matter expert and primary point-of-contact for project management staff.
  • Worked with software development and testing team members to design, develop and implement robust solutions to meet client requirements for functionality, scalability, and performance of web apps.
  • Troubleshoot, test and maintain software and databases
  • Documenting user process/flow, provide Customer Support and End User Training
  • Conducted interviews to assess applicants relevant knowledge, skills, experience and aptitudes.

Software Integration Analyst

B2BE Mauritius
08.2018 - 01.2020
  • Liaising and developing seamless interface between customer, sales and account management function.
  • Lead and coached a team of 10 plus members in techniques necessary to complete job tasks.
  • Full time developer (C++ and Java) using multiple software like the EPHESOFT OCR, PHP MyAdmin, GIT hub.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Planned, designed, scheduled phases, provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines for multiple projects over Europe.
  • Assessed software bugs and compiled findings along with suggested resolutions for development team members.
  • Responded to support requests from end-users, patiently walked individuals through basic troubleshooting tasks and solved complex issues.
  • Developed recruiting strategies to identify qualified candidates, build network, recruit new staff and assist with onboarding and orientation expedite acclimatization process.

Software Engineering Associate

Accenture Mauritius
01.2018 - 06.2018
  • Worked with software development and testing team members as a SAP ABAP developer to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
  • Updated old code bases to modern development standards, improving functionality.
  • Trained on Informatica (ETL tool)

IT Trainee

Ceridian Mauritius
08.2016 - 01.2017


  • Collaborated with other interns as full stack developer to meet program requirements and demonstrate skills development.
  • Introduced web app to help reviewing employees achievement for promotion/recognition purposes by implementing 'Peer to Peer Recognition App' at Ceridian using C#, asp.net MVC, SQL
  • Tested and deployed on Microsoft Azure
  • Installed and troubleshoot software, hardware and network configurations.
  • Maintained current software licenses and patched applications to stay up-to-date with latest features.


Education

Engineering

University of Technology of Mauritius
Mauritius
12.2017

Skills

  • Good communication skills
  • Risk Management
  • Ability to perform under pressure
  • Adaptability
  • Staff training
  • Event coordination
  • Customer service excellence
  • Agile Project Management
  • Problem-solving
  • Health and safety compliance

Accomplishments

  • Planned and organized events such as a birthday and civil weddings.
  • Creating business plan and setting up self owned local businesses.

Hobbies and Interests

  • Travel
  • Reading

Languages

English
Native or Bilingual
French
Native or Bilingual

Certification

  • Foundations of Project Management certified by Google
  • Agile Software Development with Scrum Course by Ceridian Learning Centre
  • Health and Safety Certification by the Government of Mauritius

Section name

Contributing to the community and giving back has always been something that I enjoy; volunteering at a local food bank, animal shelter or homeless shelter. Enthusiastic about conversing with people of different walks of life through our local community group, traveling throughout the globe, meeting strangers and reading endless numbers of books of people's experience and discoveries.





Timeline

Coffee Shop Owner

MoCafe
12.2020 - 01.2023

Senior Software Engineer

SAIM Ltd
02.2020 - 09.2020

Software Integration Analyst

B2BE Mauritius
08.2018 - 01.2020

Software Engineering Associate

Accenture Mauritius
01.2018 - 06.2018

IT Trainee

Ceridian Mauritius
08.2016 - 01.2017

Engineering

University of Technology of Mauritius

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Darshini Daby