Rochelle Rae
Summary
Experienced corporate trainer and facilitator with nine-year track record of success in the learning and development industry. Adept at working with both stakeholders and their people; groups and individuals to improve workplace culture and behaviors to improve business results.
Overview
29
29
years of professional experience
Work History
Coffee Shop Owner
The Good Food Company
Red Deer, AB
12.1993 - 12.1997
- Conducted market research to develop a business plan.
- Spearheaded hiring, onboarding, and staff development through detailed training and facilitation of staff meetings.
- Managed staff scheduling.
- Crafted a European wholesome healthy food and beverage menu.
- Maintain strong customer relations.
- Sourced vendors, negotiated contracts and managed efficient deliveries of high-quality supplies.
- Managed finances.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Personal Financial Planner
Various Financial Institutions
Red Deer, AB
01.1998 - 08.2014
- Sold deposit, credit, investment, and life insurance products.
- Synthesized customer information to provide quality advice to clients.
- Built trustworthy and credible client relationships.
- Identified strategies for satisfying clients with varying needs, goals and objectives.
- Evaluated the merits of different financial tools to create value for clients.
- Assessed the current financial climate in relation to client risk tolerance.
- Built positive and profitable client relationships through communication, trust and credibility.
- Established a loyal client base through regular reviews and adherence to superior performance and service standards.
- Meet all regulatory requirements.
- Kept up to date with the latest financial products and regulatory changes.
- Promoted products and services by conducting educational seminars to clients and prospects.
Trainer, Facilitator
ACT One Learning Corp.
Calgary, Alberta
09.2014 - Current
- Brought in projects on-time and under-budget by effectively handling routine and complex issues.
- Facilitated dialogue between stakeholders, project coordinators and participants to provide the best possible workplace group program.
- Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
- Scheduled and taught in class courses to increase participants confidence and competence in the areas of Communication, Management, Leadership, and other role specific training.
Education
High School Diploma -
Richmond Secondary School
Richmond, BC06.1989
Office Administration Diploma, Honors
Academy of Learning Career College
Red Deer, AB01.2004
Everything DiSC Workplace Trainer Certificate
Wiley
Minneapolis04.2016
The Five Behaviors Facilitator Accreditation
Wiley
Minneapolis08.2019
High Performance Learning Journey Certificate
Promote International
Stockholm, Sweden03.2019
Situational Leadership Trainer Certificate
The Center For Leadership Studies
Cary, North Carolina10.2019
SLII Trainer Certificate
Ken Blanchard Companies
12.2021
Facilitator Certification
Priority Management International
Vancouver, BCSkills
- Planning and Coordination
- Technology Skills
- Advanced Research Skills and Preparation
- Building rapport
- Strong Communication and Organization Skills
- Adaptability
- Course Planning and Evaluation
- Classroom and Virtual Instruction and Facilitation
- Active Listening
- Asking Questions
- Timekeeping
- Establishing a psychologically safe environment for sharing
Hobbies
- Golfing
- Travel
- Gardening
Timeline
Trainer, Facilitator
ACT One Learning Corp.
09.2014 - Current
Personal Financial Planner
Various Financial Institutions
01.1998 - 08.2014
Coffee Shop Owner
The Good Food Company
12.1993 - 12.1997
High School Diploma -
Richmond Secondary School
Office Administration Diploma, Honors
Academy of Learning Career College
Everything DiSC Workplace Trainer Certificate
Wiley
The Five Behaviors Facilitator Accreditation
Wiley
High Performance Learning Journey Certificate
Promote International
Situational Leadership Trainer Certificate
The Center For Leadership Studies
SLII Trainer Certificate
Ken Blanchard Companies
Facilitator Certification
Priority Management International