Darshi Acharya

• Troubleshooting for Client
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Maintained and managed customer files and databases.

• Identified, analyzed and interpreted trends or patterns in complex data sets.
• Generated standard and custom reports to provide insights into business performance.
• Executed analysis of risks and identified risk mitigation strategies.
• Utilized data visualization techniques to present and explain complex data sets.
• Generated ad-hoc reports to evaluate specific business requirements.
• Produced monthly reports using advanced Excel spreadsheet functions.
• Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed
• Collaborated with stakeholders to identify business needs and data sources.
• SQL skills against industry standard DBMS
• Strong Excel skill for Business Analysis , Data visualization using Pivot tables, and charts.
• Experienced with MS Visio.

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