Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Darshan Patel

Surrey,BC

Summary

Customer-focused professional with expertise in understanding and addressing customer needs through effective solutions. Proficient in transaction handling, inquiry management, and issue resolution while upholding high service standards. Demonstrated efficiency in fast-paced, collaborative environments, contributing to operational success and customer satisfaction. Detail-oriented and reliable, committed to maintaining safety and organizational standards to enhance service quality.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

Shell Gas Station
Vancouver, Canada
01.2025 - Current
  • Assisted customers at the counter, resolving inquiries and issues efficiently to enhance service.
  • Accurately processed cash, debit, and credit transactions, balancing registers and completing shift reports.
  • Monitored fuel pump activity, ensuring compliance and assisting with safe fueling operations.
  • Managed inventory by receiving deliveries, stocking shelves, and maintaining availability of products.
  • Supported merchandising initiatives to boost sales and improve store presentation.
  • Maintained cleanliness, hygiene, and safety standards for a welcoming environment.
  • Collaborated with team members and supervisors to ensure seamless daily operations.
  • Consistently achieved performance goals through effective teamwork and strategic execution.

Certified Senior Sales Associate

7-Eleven Canada Inc.
Vancouver, Canada
11.2023 - Current
  • Delivered exceptional customer service by assisting diverse clients and resolving issues promptly.
  • Executed merchandising strategies to enhance product visibility and drive sales effectively.
  • Managed cash, debit, and credit transactions accurately while balancing tills and completing shift paperwork.
  • Supported inventory management by receiving shipments and stocking shelves to ensure store readiness.
  • Maintained cleanliness and hygiene standards, ensuring a safe environment for customers and staff.
  • Collaborated with team members and supervisors to enhance daily operations and achieve performance targets.
  • Conducted inventory checks to verify product availability and accuracy for optimal stock levels.
  • Identified improvement areas based on customer feedback survey results.

Education

Master's in Energy Management -

New York Institute of Technology
Vancouver, Canada
12.2024

Bachelors in Mechanical Engineering -

Gujarat Technological University
Surat, India
07.2020

Skills

  • Customer Service & Sales Support
  • Cash Handling & POS Operations
  • Teamwork & Collaboration
  • Time Management & Multitasking
  • Inventory Control & Merchandising
  • Communication & Problem Solving
  • Organization & Attention to Detail
  • Workplace Safety & Compliance
  • Continuous Improvement & Adaptability
  • Analytical & critical thinking skills

Certification

  • Class 5 driver’s license
  • Serving It Right

Timeline

Sales Associate

Shell Gas Station
01.2025 - Current

Certified Senior Sales Associate

7-Eleven Canada Inc.
11.2023 - Current

Master's in Energy Management -

New York Institute of Technology

Bachelors in Mechanical Engineering -

Gujarat Technological University

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Darshan Patel