Gagandeep Kaur
Mississauga,ON
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
2
2
years of professional experience
Work History
Sales Associate
LensCrafters
Erin Mills Town Centre
11.2025 - Current
- Assist customers in selecting frames, explaining products, lenses, and promotions.
- Maintain store cleanliness, displays, and stock organization.
- Handle POS operations, returns, exchanges, and adjustments accurately.
- Exceeded individual sales targets by 10-20% through strong product knowledge and customer-focused selling.
- Support team members in meeting daily sales and service goals.
- Operated point-of-sale systems efficiently, streamlining transactions and reducing wait times.
Hospitality Associate
Radisson Hotel
Toronto Airport West
01.2025 - 10.2025
- Professionally dealt with guest check-in, inquiries, and requests for service.
- Assisted in housekeeping and front desk activities when required.
- Ensured a welcoming and pleasant experience for hotel guests.
- Delivered exceptional customer service by addressing guest inquiries and resolving issues promptly.
- Assisted in maintaining cleanliness and organization of common areas to enhance guest experience.
Team Member
McDonald's
Malton, ON
06.2024 - 04.2025
- Provided friendly and efficient customer service in a fast-paced environment.
- Accurately handled cash, credit, and mobile payments using a POS system.
- Maintained cleanliness and organization of service areas.
- Worked effectively with team members to meet service and quality standards.
- Maintained productive, efficient approach to all tasks.
Education
Social Service Work - Gerontology
St. Clair College Ace Acumen
Brampton, ON08.2025
No Degree - General Computer Skills
Netware Computer Education
Punjab, India07.2023
Skills
- Customer Service & Sales Support
- Cash Handling / POS Operation
- Time Management & Multitasking
- Team Collaboration
- Cleanliness & Organization
- Professional Appearance & Communication
- Inventory Support & Stocking
- Problem Solving & Conflict Handling
Languages
English
Full Professional
Timeline
Sales Associate
LensCrafters
11.2025 - Current
Hospitality Associate
Radisson Hotel
01.2025 - 10.2025
Team Member
McDonald's
06.2024 - 04.2025
Social Service Work - Gerontology
St. Clair College Ace Acumen
No Degree - General Computer Skills
Netware Computer Education