DARSHAN PATEL
SIOUX LOOKOUT
Summary
Adept at managing diverse tasks, including medical claims processing and pharmacist support, honed at Meno Yaa Win Health Centre. Leveraged effective communication and data analysis skills to enhance patient care and streamline pharmacy operations. Demonstrated proficiency in MS Office Suite and a commitment to high-quality outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
Meno Yaa Win Health Centre
03.2023 - Current
- Vaccine Incharge - Sending vaccines to more than 25 northern communities
- Creating Packing Slip on Panorama
- Receiving and sending out the vaccines
- Packing vaccines in coolers with temperature monitoring device balancing between 2-8 degrees
- Dealing with cold chain breaks
- Helping Out nursing station with their queries related to vaccines
- Problem solving communication on how to administer particular vaccines
- Includes monitoring of FLU, RSV and Covid-19 vaccines as well
- Maintain pharmacy inventory by monitoring stock levels, ordering supplies, and restocking shelves
- Process prescription orders and handle customer transactions with a focus on accuracy and excellent customer service
- Provide information to customers about medications, dosage instructions, and potential side effects
- Ensure compliance with pharmacy regulations and standards, including labelling requirements and storage guidelines
- Assist pharmacists in filling prescriptions accurately and efficiently
- Processing orders
- Helps in contamination and decontamination of chemo and hazardous rooms
- Helps in packing and stocking narcotics as well as other medications on the floor in the hospital
- Proper processing and ordering of drugs from the online portal
- Solving med discrepancies and all other queries
- Experienced user of hospital provided software such as : Docuscripts, Panorama, Citrix Workspace, Meditech, EMR,PTAC, MOSAIQ
Head Cashier Supervisor
The Home Depot
06.2022 - 03.2023
- Process complex financial transactions with a 98% accuracy rate to approximately 70 daily customers
- Support the store with inventory management by stocking and re-stocking products
- Assisting other cashier with their duties
- Helping out other staff members with their concerns
- Administer a full range of customer services through in-person inquiries, phone support and navigating any questions
- Assist customer to find the right products for their project and determine any additional requirements
- Ensure sanitary measures are completed as per both company and local health guidelines
- Cash handling and proper scanning of products
- Greet, engage, and thank the customers in a friendly manner
- Demonstrate excellent customer service
Student Laboratory Biology Technician
Lakehead University
11.2019 - 10.2020
- Conducted DNA cloning, sequencing, and mapping of the Vibrio fisheri lux operon using PCR and gel electrophoresis
- DNA modifications in E Coli and Salmonella advanced understanding of the activation of the DNA repair system in Coli by demonstrating that both subunits of the enzyme possess a DNA binding specificity
- Maintained proper records and documentation of blood products
Medical Officer
Family Health Plan Insurance TPA Ltd
02.2019 - 08.2019
- Processed health insurance claim documents and cashless documents
- Provided medical opinion for health insurance claims
- Attended meetings with state government officials and insurers need basis
- Audited claims on a district level on a need basis and Provided coordination with network hospitals, pre-authorization, and claims
- Learned enterprise architecture in health care and public health organizations
- Ensured high-quality patient care at customized/optimized cost
Education
Bachelor's - Biology
Lakehead University
01.2023
Skills
- MS Office Suite
- Windows Operating Systems
- Point of Sales (POS)
- Prepare various written and electronic reports
- Process forms and applications
- Proficient in handling diverse tasks simultaneously
- Explain product functionalities
- Pleasant and courteous telephone manner
- Effective communication skills
- Effective listening skills
- Audit process
- Medical Claims Processing
- Data Analysis
- Effective communication
- Pharmacist support
Certification
- Quess Training Certification for Sterile and non-sterile Compounding
- Smart Serve
- Valid class G license
Languages
English
Fluent
Hindi
Fluent
Gujarati
Fluent
Punjabi
Fluent
References
References available upon request
Timeline
Pharmacy Assistant
Meno Yaa Win Health Centre
03.2023 - Current
Head Cashier Supervisor
The Home Depot
06.2022 - 03.2023
Student Laboratory Biology Technician
Lakehead University
11.2019 - 10.2020
Medical Officer
Family Health Plan Insurance TPA Ltd
02.2019 - 08.2019
- Quess Training Certification for Sterile and non-sterile Compounding
- Smart Serve
- Valid class G license
Bachelor's - Biology
Lakehead University
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