Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Darshan Gajjar

Summary

Energetic Sales Support Specialist focused on enabling strong Business sales by skillfully handling administrative needs. Successful at managing sales tracking tools and creating informative reports. Polished in identifying market trends to help sales professionals make strategic decisions and continue capturing business.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Support Specialist

Menasha Packaging Company
07.2023 - Current
  • Boosted sales performance by providing timely and efficient support to the sales team.
  • Streamlined sales processes for increased revenue generation through effective communication and collaboration with cross-functional teams.
  • Enhanced customer satisfaction by promptly addressing and resolving inquiries and issues related to products, services, and orders.
  • Contributed to the achievement of sales targets by assisting in lead generation and prospecting activities.
  • Addressed incoming new sales support requests from Advisors and team members promptly and effectively.
  • Managed and responded to admin-related inquiries, forwarding them to appropriate resources as needed.
  • Coordinated with internal teams to ensure timely responses to inquiries from advisors.
  • Kept advisors, BDMs, and MGAs informed of relevant news and updates.
  • Collaborated with the team to manage the inventory of sales concepts and presentations.
  • Shared sales concepts and presentations with the team and relevant stakeholders.
  • Conducted follow-ups with advisors and BDMs after sales activities and important announcements.
  • Contacted newly contracted advisors, explaining the role and support provided.
  • Tracked and reported results following sales activities, providing visibility to the team.
  • Produced customized lists of advisors and sales contacts for targeted outreach.
  • Updated segmentation of advisors in internal documentation and processes

Area Sales Manager

Iconic Fin World
09.2019 - 05.2023
  • Increased sales revenue by developing and implementing strategic sales plans for the assigned territory.
  • Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
  • Expanded market share through effective prospecting, lead generation, and negotiation skills.
  • Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
  • Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
  • Achieved consistent annual revenue growth by continuously monitoring performance metrics and adjusting strategies accordingly.
  • Launched new products successfully within the assigned territory by executing well-designed launch plans tailored specifically for each product line.
  • Built a high-performance sales team through diligent recruitment of top talent, strategic allocation of resources, and effective performance management.

Education

BBA - Business Administration

RC Technical Institute of Management
Ahmedabad, India
06.2019

Skills

  • Customer Needs Assessment
  • Complaint Resolution
  • Customer Relationship Management
  • Business Development
  • Advanced computer knowledge (Word, Excel, PowerPoint, Outlook)
  • Strong organization skills
  • Experience in email/digital marketing design
  • Meeting deadlines
  • CRM software proficiency
  • Account Servicing

Languages

English
Full Professional
Gujarati
Native or Bilingual
Hindi
Full Professional
French
Elementary

Certification

  • Accessibility for Ontarian with Disabilities Act -Canada
  • Health and safety Awareness -Canada
  • Workplace Hazardous Materials Information System Training -Canada
  • Diploma in Multilingual computer programming -INDIA
  • Diversity, Equality & Inclusion -UK


Timeline

Sales Support Specialist

Menasha Packaging Company
07.2023 - Current

Area Sales Manager

Iconic Fin World
09.2019 - 05.2023

BBA - Business Administration

RC Technical Institute of Management

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Darshan Gajjar