Ruth Naomie Octavius
Laval,Quebec
Summary
Skilled ministry professional with focus on leadership and community impact. Expertise in guiding diverse teams, fostering collaboration, and achieving meaningful results. Strong background in strategic planning, conflict resolution, and public speaking. Adaptable and reliable, consistently meeting evolving needs of organization and its members.
Offering strong interpersonal skills and deep commitment to spiritual growth, with genuine desire to learn and adapt in ministry environment. Brings ability to quickly assimilate theological concepts and apply organizational skills to real-world scenarios. Ready to use and develop communication and leadership skills in Ministry Leader role.
Outgoing and empathetic, with passion for fostering community and spiritual growth. Possesses solid understanding of theological principles and organizational skills, including event planning and volunteer coordination. Committed to inspiring positive change and fostering meaningful connections within community.
Overview
18
18
years of professional experience
Work History
Sales Support Specialist
ABC Recreation Quebec Inc
06.2022 - Current
- Assisted customers with sales needs such as inventory and shipping questions.
- Managed customer accounts, responding to inquiries and resolving customer service issues
- Prepared and presented sales reports and customer profiles to upper management.
- Coordinated responses and resources to handle special client requests.
- Received and organized vendors samples for use by sales team.
- Participated in sales strategy meetings to provide valuable input resulting in the development of innovative approaches to reach target audiences.
- Developed working knowledge of CRM to effectively track sales leads and activities.
- Developed and maintained relationships with key accounts and existing customers.
- Attended monthly sales meetings and quarterly sales trainings.
- Presented professional image consistent with company's brand values.
- Contributed to event marketing, sales and brand promotion.
- Developed, maintained and utilized diverse client base.
Volunter Worship Leader
Wesleyan Church of Montreal
07.2024 - Current
- Coordinated music and worship services, enhancing congregational engagement and participation once a month
- Improved worship service flow by organizing detailed service plans and schedules.
- Assisted in selecting appropriate music for services, enhancing thematic consistency and spiritual impact.
Ministry Leader Assistant
Eglise Evangelique De La Fraternité
08.2021 - Current
- Managed equipment inventory, ensuring proper maintenance and organization of all audiovisual resources.
- Developed annual goals for the Worship Arts department in alignment with church vision, mission statement, and core values.
- Promoted professional development opportunities for the Worship Arts staff through conferences, workshops, training sessions.
- Maintained an organized digital library of song charts lyrics chord sheets media files ensuring easy access for all team members.
- Led the Worship Arts team in planning, organizing, and executing weekly rehearsals for improved performance quality.
- Enhanced worship experiences by incorporating diverse musical styles and multimedia elements in services.
- Recruited new talent by hosting auditions regularly creating a dynamic roster of skilled team members.
- Played an instrumental role in growing congregation size through engaging worship experiences attracting newcomers.
- Performed as versatile vocalist and instrumentalist to support inspirational worship services.
- Recruited volunteers for choirs and worship teams.
- Developed strong relationships with community organizations, fostering collaboration for outreach initiatives and local service projects.
- Delivered thought-provoking sermons that inspired congregants to grow spiritually while deepening their understanding of biblical teachings.
- Championed the importance of prayer within the church community through regular teaching on its significance and leading various corporate prayer initiatives.
- Led programs such as worship, study, fellowship, and service opportunities.
- Provided spiritual care through visitation, counseling, and prayer.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Encouraged class participation to build student confidence and interest in church teachings.
- Maintained Sunday School area through providing decoration and literature.
- Served as a mentor and role model for students in matters of spirituality, character development, and personal growth.
- Assisted with organizing religious activities and services.
- Supported religious leaders in performing various duties.
- Attended meetings with religious leaders.
- Participated in religious ceremonies and events.
- Wrote and delivered sermons.
- Facilitated worship services, encouraging participation from congregation.
- Participated in various outreach programs.
- Prepared and distributed religious materials.
Warehouse Worker
Amazon Warehouse Delivery- DXT4
07.2021 - 10.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Supported customer satisfaction efforts through prompt resolution of delivery issues.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Improved safety standards, conducted regular checks and maintenance of warehouse equipment.
Contact Center Representative
TD Insurance Meloche Monnex
09.2021 - 12.2021
- Provided exceptional customer service by actively listening to inquiries and offering personalized solutions.
- Participated in regular team meetings, sharing insights on common issues faced by customers for collective problem-solving efforts.
- Increased first call resolution rates by utilizing comprehensive product knowledge and problem-solving skills.
- Managed high call volume while remaining focused on delivering excellent customer experiences.
Women Ministry Volunteer
Femmes VEE
06.2021 - 12.2023
- Assisted in organizing community events, enhancing engagement by creating welcoming atmosphere.
- Supported ministry activities to foster community development and outreach.
- Improved volunteer coordination by facilitating training sessions.
- Assisted with event logistics, contributing to successful execution of community programs.
- Promoted spiritual growth by organizing study groups and prayer meetings.
- Aided in planning ministry events for increased community participation.
- Helped distribute resources to those in need, supporting community welfare.
- Contributed to a positive ministry environment by offering welcoming and supportive atmosphere.
- Provided assistance in preparation of materials for ministry programs.
- Led small group sessions for spiritual growth, building strong relationships among participants.
- Offered pastoral care to congregation members facing challenging life circumstances or seeking spiritual guidance.
- Mentored young adults, providing guidance in their personal lives and spiritual development.
Youth Volunteer
Tidal Church ( Moncton Wesleyan Church)
11.2020 - 03.2021
- Fostered a positive environment for youth volunteers, promoting teamwork and collaboration.
- Collaborated effectively with fellow team members to plan successful events that met organizational objectives while engaging the community.
- Facilitated workshops for skill-building aimed at empowering youth to achieve personal growth and development.
- Coordinated activities providing safety requirements for participation.
Ministry Intern
Live Well Community Church
06.2020 - 08.2020
- Collaborated with church leadership to develop strategic plans for ministry growth and expansion.
- Managed budgets for ministry projects effectively allocating resources towards priorities outlined in strategic plans set forth by church leadership teams.
- Improved congregation engagement by developing targeted sermons and presentations tailored to specific age groups.
- Implemented new youth programs that increased participation rates among younger congregants.
- Actively engaged in professional development opportunities as part of ongoing efforts towards continuous improvement within ministerial capacities.
- Enhanced ministry outreach by organizing community events and coordinating volunteer efforts.
- Contributed to the creation of engaging worship services by selecting appropriate music, readings, and multimedia elements.
- Served as an effective mentor to young leaders within the ministry, offering guidance on their spiritual journey and vocational discernment process.
- Provided compassionate counseling for individuals struggling with personal or spiritual issues.
- Participated in religious ceremonies and events.
- Supported religious leaders in performing various duties.
- Attended meetings with religious leaders.
- Wrote and delivered sermons.
Chapel Tech Team Member
Kingswood University
09.2017 - 03.2020
- Assisted in daily operations to ensure smooth team functionality.
- Collaborated with team members to achieve project goals.
- Contributed to maintaining a positive and productive work environment.
- Supported team objectives by effectively communicating and coordinating tasks.
- Contributed to team projects for successful completion.
- Assisted in quality checks to ensure high standards.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Helped organize team activities to foster team spirit.
Translator and Interpreter
Compassion International
11.2012 - 12.2016
- Translated documents from English to French/ Creole and Vice-Versa.
- Enabled smoother negotiations for clients with foreign counterparts by offering real-time interpretation support.
- Attended training programs to improve professional knowledge and interpretation skills.
- Upheld strict confidentiality guidelines when handling sensitive information or classified documents for clients.
- Developed and maintained glossary of technical terms.
- Improved cultural understanding among colleagues by providing language training sessions and workshops on foreign customs and practices.
- Developed strategies to perform accurate and consistent translations.
- Maximized quality control of translated documents.
- Completed precise translations of official documents with correct words and phrasing to meet legal standards.
- Interpreted conversations between foreign language-speaking clients and others.
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
- Demonstrated cultural sensitivity and adaptability during interpretation assignments, fostering positive relationships with clients from diverse backgrounds.
- Provided verbal summaries of non-English documents for immediate use.
Youth Pastor
Wesleyan Church of Petion-Ville
06.2011 - 05.2016
- Built lasting relationships with youth and parents or guardians.
- Collaborated with church leadership to develop strategies for growing the congregation's youth ministry program.
- Utilized various teaching techniques to effectively communicate biblical truths to young people in an engaging and relevant manner.
- Ensured a safe environment for all participants during activities by adhering to strict safety guidelines and protocols.
Worship Minister
Wesleyan Church of Petion-ville
09.2006 - 12.2016
- Coordinated seasonal programs including Christmas Eve services, Easter celebrations, and other special events throughout the liturgical year.
- Spearheaded fundraising efforts for mission trips and special projects, rallying support from both the congregation and local businesses.
- Facilitated open communication among team members by conducting regular meetings where ideas could be shared freely.
- Evaluated the effectiveness of worship experiences through regular debriefing sessions, identifying areas for improvement and implementing necessary changes.
- Managed scheduling and coordination of weekly rehearsals, ensuring consistent preparation for each service.
- Developed a diverse repertoire of musical selections to appeal to a wide range of congregants, fostering an inclusive atmosphere in worship gatherings.
- Mentored young musicians within the congregation, cultivating their talents for future participation in worship ministry roles.
- Coordinated music and special vocals for worship services.
- Recruited volunteers for choirs and worship teams.
Assistant Youth Pastor
Wesleyan Church of Petiion-ville
06.2008 - 05.2011
- Mentored individual youths through personal struggles, providing guidance and support for their emotional well-being and spiritual development.
- Implemented strategies for recruiting new volunteers while maintaining ongoing training sessions for current leaders within the ministry team.
- Enhanced youth engagement by integrating creative activities and relevant discussions into weekly meetings.
- Established strong relationships with parents and families to support open communication and foster a positive environment for the youth.
Education
CERTIFICATE OF TRAINING - Work Health And Security- First Responder
CNESST
Laval, QC02-2023
Bachelor of Arts - Mnistry
Kingswood University
Sussex, NB08-2020
No Degree - Spiritual Development Training
Forge Forward
Denver, Colorado07-2019
Associate of Arts - Language Interpretation And Translation
Centre D'Etudes Diplomatiques Et Internationales
Port-Au-Prince, Haiti06-2014
High School Diploma -
Centre Classique Et Culturel De Petion-ville
Petion-Ville, Haiti06-2008
Skills
- Customer relationship management
- Sales strategy development
- Customer needs assessment
- CRM software proficiency
- Microsoft office expertise
- Account servicing
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Excellent communication
- Customer satisfaction
- Organizational skills
- Effective communication
- Customer engagement
- Task prioritization
- Self motivation
Languages
French
Native or Bilingual
Creole
Native or Bilingual
English
Full Professional
Spanish
Limited Working
Accomplishments
- Collaborated with team of 3 in the development of inclusive playground distribution in Quebec for ABC Recreation Quebec Inc.
- Significant growth of the Community FEMMES VEE through the Bible Study Sessions from 50 women to 512 within 2 years.
- Developed and introduced Worship workshop program at Eglise Evangelique de la Fraternité to increase engagement and service within community.
- Designed and implemented 5-year vision plan to drive growth of Children and youth Ministry
- Empowering and training Sunday School teachers
- Empowering and training Worship leaders
Personal Development project
- To enroll in a Master in Divinity program either with Wesley Seminary or Asbury Theological Seminary.
- To publish a devotional book that I have written since last year
- Taking few online certificates on Project Management with Laval University
- Writing a ministry documentation for the church that I am currently serving to help maintain the vision of the church within different ministries such as youth- women and kids ministries
Interests
- Music
- Youth Development Programs
- Getting involved in local advocacy groups to promote positive change in the community
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Avid Reader
- Graphic Design
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Photography
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Homelessness Outreach
Certification
- CPR Certification -CNESST- February 2023
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteHybridImportant To Me
Paid time offPersonal development programsCareer advancementWork-life balanceHealthcare benefitsFlexible work hoursWork from home optionPaid sick leaveQuote
Three things in human life are important. The first is to be kind. The second is to be kind. And the third is to be kind.
Henry James
Software
Microsoft office
Canvas
Video psalms
Propresenter
Sugar CRM
QUOTEWERKS
SDL Trados
Planning Center
Timeline
Volunter Worship Leader
Wesleyan Church of Montreal
07.2024 - Current
Sales Support Specialist
ABC Recreation Quebec Inc
06.2022 - Current
Contact Center Representative
TD Insurance Meloche Monnex
09.2021 - 12.2021
Ministry Leader Assistant
Eglise Evangelique De La Fraternité
08.2021 - Current
Warehouse Worker
Amazon Warehouse Delivery- DXT4
07.2021 - 10.2022
Women Ministry Volunteer
Femmes VEE
06.2021 - 12.2023
Youth Volunteer
Tidal Church ( Moncton Wesleyan Church)
11.2020 - 03.2021
Ministry Intern
Live Well Community Church
06.2020 - 08.2020
Chapel Tech Team Member
Kingswood University
09.2017 - 03.2020
Translator and Interpreter
Compassion International
11.2012 - 12.2016
Youth Pastor
Wesleyan Church of Petion-Ville
06.2011 - 05.2016
Assistant Youth Pastor
Wesleyan Church of Petiion-ville
06.2008 - 05.2011
Worship Minister
Wesleyan Church of Petion-ville
09.2006 - 12.2016
CERTIFICATE OF TRAINING - Work Health And Security- First Responder
CNESST
Bachelor of Arts - Mnistry
Kingswood University
No Degree - Spiritual Development Training
Forge Forward
Associate of Arts - Language Interpretation And Translation
Centre D'Etudes Diplomatiques Et Internationales
High School Diploma -
Centre Classique Et Culturel De Petion-ville
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