Darsh Bhardwaj
Bolton
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Town of Caledon
01.2021 - Current
- Demonstrates professionalism when dealing with a client, and/or with colleagues
- Possesses ample knowledge when faced with applications such as Excel, Word, and Powerpoint
- Possesses the ability to answer phone calls in a professional manner
- Excellent multitasking skills
- Can manage and overcome situations with competence
Facility Attendant
Town Of Caledon
06.2022 - Current
- Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
- Built and established positive relationships with patrons, team members and supervisors.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
Summer Parks Maintenance Worker
Town Of Caledon
05.2024 - 08.2024
- Mowed lawns using self-propelled and riding mowers.
- Maintained grounds by trimming, weeding, and general clean-up.
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
- Demonstrated skilled use and maintenance of landscape tools and equipment.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Diagnosed problems with equipment and performed regular maintenance for long-term functionality.
Landscape Worker
Lawn Troopers
05.2023 - 09.2023
- Performed planting, watering, mulching, and edging of lawns.
- Cut, placed sod, and performed maintenance on lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Handled hedge, bush, and shrub trimming.
- Diagnosed problems with equipment and performed regular maintenance for long-term functionality.
- Transferred materials to designated areas using trucks, electric carts, and wheelbarrows.
Swimming Instructor
Town of Caledon
01.2019 - 01.2023
- Informed and educated youth on proper swimming and lifesaving techniques
- Helped children improve their swimming skills
- Incorporated knowledge of first aid into lessons
- Planned daily lessons in advance
- Had previous knowledge of first aid in case of emergency
- Implemented safety measures to ensure a safe learning environment
- Comfortable with managing 1-10 students
- Ability to remain calm and collected at all times
- Communicated with fellow staff to maintain a team environment
Waiter
Stratengers
01.2019 - 01.2020
- Served food to customers and ensured an enjoyable dining experience
- Helped out in the kitchen maintaining daily cleanliness in the kitchen area
Education
Bachelor of Arts - Psychology
York University
Toronto, ON12-2025
High School Diploma -
Humberview Secondary School
Bolton, ON01.2021
Skills
- Team player
- Quick Learner
- Enthusiastic
- Positive attitude
- Ability to work independently
- Ability to work in a fast paced environment
- Understanding of municipal based profession
- Persuasive
- Ability to meet deadlines
- Excellent organizational skills
- Multi-tasking skills
- Ability to handle situations professionally
- Excellent communicator
- Multi-lingual
- Problem solving
- Ability to work under pressure
- Adaptable
- Time management
- Decision making
- Self motivated
Skills
Team player, Quick Learner and Enthusiastic, Consistent positive attitude, Equally enjoy working independently if required., Ability to work in a fast paced environment, Great understanding of a municipal based profession based on prior experience, Very Persuasive, Ability to meet deadlines, Excellent organizational and multi-tasking skills, Ability to handle situations in a timely, professional, and mature manner, Excellent communicator, Multi-lingual - English, French, Hindi, Punjabi., Have finished both the Bronze Medallion and Bronze Cross Courses, Certified in First Aid, Learned French for 10 Years at the Immersion level, Ability to assess situations with excellent problem solving solutions, Great with working with people with disabilities
Languages
English
Native or Bilingual
French
Full Professional
Punjabi
Limited Working
Certification
- First Aid, CPR, and AED Certification - Lifesaving Society.
Timeline
Summer Parks Maintenance Worker
Town Of Caledon
05.2024 - 08.2024
Landscape Worker
Lawn Troopers
05.2023 - 09.2023
Facility Attendant
Town Of Caledon
06.2022 - Current
Customer Service Representative
Town of Caledon
01.2021 - Current
Swimming Instructor
Town of Caledon
01.2019 - 01.2023
Waiter
Stratengers
01.2019 - 01.2020
- First Aid, CPR, and AED Certification - Lifesaving Society.
Bachelor of Arts - Psychology
York University
High School Diploma -
Humberview Secondary School
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