Summary
Overview
Work History
Education
Skills
Timeline
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Darren Orr

Napa

Summary

Dynamic manager with a proven track record at Eikos Japanese Sushi, excelling in customer service and team leadership. Enhanced customer satisfaction through innovative promotional events and effective staff training. Skilled in decision-making and cost control, driving profitability while maintaining a safe and organized environment.

Overview

15
15
years of professional experience

Work History

Manager

Eikos Japanese Sushi
09.2021 - Current
  • Oversaw daily operations, ensuring adherence to food safety and sanitation standards.
  • Trained and mentored staff on sushi delivery techniques and customer service excellence.
  • Managed and motivated employees to be productive and engaged in work.
  • Enhanced customer satisfaction by developing and executing promotional events and menu tastings.

Manager

Brockton Villa/Beaumonts Restaurant
03.2010 - 03.2020
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.

Education

DeVry Education Group
Newark, CA

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Shift scheduling

Timeline

Manager

Eikos Japanese Sushi
09.2021 - Current

Manager

Brockton Villa/Beaumonts Restaurant
03.2010 - 03.2020

DeVry Education Group

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Darren Orr