Darren Adams
Lower Debert,NS
Summary
Proven leader in supply chain and parts management, adept at driving service excellence and operational efficiency at King Freightlines. Skilled in negotiation and team leadership, I excel in problem-solving and maintaining accurate records, ensuring seamless service delivery. Demonstrated ability to enhance productivity and profitability through innovative strategies and exceptional interpersonal skills.
Overview
8
8
years of professional experience
Work History
Parts and Service Coordinator
King Freightlines
11.2022 - 07.2024
- Served as a primary point of contact for drivers, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of driver requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between drivers and technicians.
- Ordered and maintained an inventory of parts suitable to keep a medium sized fleet of trucks on the road in a fast paced industry.
Purchaser
Hawboldt Industries
04.2021 - 10.2022
- Negotiated with suppliers, vendors and other representatives.
- Prepared purchase orders using in house systems, ensuring accurate data entry and timely communication with suppliers.
- Managed the procurement process from requisition to payment, ensuring timely deliveries and accurate invoicing.
- Checked items received against items ordered by verifying receipts.
Parts Specialist
HJV Equipment
03.2020 - 01.2021
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and completing orders to the customers satisfaction.
Parts Manager
T&R Truck Repair
04.2016 - 11.2019
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Introduced new procedures and suppliers to the company to reduce cost and maximise profits.
Education
Class 1 Licence
Commercial Safety College
Masstown, NS07.2021
High School Diploma -
Cobequid Educational Centre
Truro, NS06.1995
Skills
- Telephone communication
- Accurate Recordkeeping
- Client Advocacy
- Notetaking and documentation
- Team Leadership
- Service monitoring and evaluation
- Problem solving
- Research and able to locate hard to find items
- Very personable and able to get along well in a team environment
Languages
English
Full Professional
Timeline
Parts and Service Coordinator
King Freightlines
11.2022 - 07.2024
Purchaser
Hawboldt Industries
04.2021 - 10.2022
Parts Specialist
HJV Equipment
03.2020 - 01.2021
Parts Manager
T&R Truck Repair
04.2016 - 11.2019
Class 1 Licence
Commercial Safety College
High School Diploma -
Cobequid Educational Centre
Similar Profiles
Nevena LazendicNevena Lazendic
Administrative Assistant-Logistics and Payroll at United Freightlines INCAdministrative Assistant-Logistics and Payroll at United Freightlines INC
Jeffrey RussellJeffrey Russell
Freight Handler at Central FreightlinesFreight Handler at Central Freightlines
Alfredo ChaviraAlfredo Chavira
Night Dispatcher at Southwest FreightlinesNight Dispatcher at Southwest Freightlines