Summary
Overview
Work History
Education
Skills
Timeline
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Darpan Pandey

Darpan Pandey

Vancouver,British Columbia

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

1
1
year of professional experience

Work History

Sales Agent

Efficiency Solutions Comfort Services
04.2023 - Current
  • Increased sales and customer satisfaction through personalized servicing.
  • Assisted and interacted with over 100 customers in a day.
  • Retained excellent client satisfaction ratings through outstanding service delivery.

Sales Expert

Brand Momentum Inc.
11.2022 - 03.2023
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Trained and mentored new sales representatives.

IELTS Instructor

Studyworld Butwal
03.2022 - 09.2022
  • Created teaching materials and developed engaging lesson plans for IELTS Modules.
  • Instructed 45 students in listening, speaking and academic reading and writing.
  • Conducted student progress reviews and provided individual feedback for each student on strengths and weaknesses.
  • Personalized instruction based on needs, interests and capabilities of individual students.
  • Handled over 90 calls in a day.

Education

Associate of Arts - Business Communication

University Canada West
Vancouver, BC
12.2024

Skills

  • B2B Sales
  • Site Visits
  • Costuming Assistance
  • Product Merchandising and Distribution
  • Negotiation Tactics
  • Closing Sales

Timeline

Sales Agent

Efficiency Solutions Comfort Services
04.2023 - Current

Sales Expert

Brand Momentum Inc.
11.2022 - 03.2023

IELTS Instructor

Studyworld Butwal
03.2022 - 09.2022

Associate of Arts - Business Communication

University Canada West

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Darpan Pandey