Michael Mychaluk
Mississauga,ON
Summary
Extensive experience in B2B sales in Upholstery Supplies and Fabrics.
Ability to solve customer concerns.
Love of Cold Calling.
Experienced in Sales Software.
Overview
42
42
years of professional experience
Work History
Sales Agent
Charlotte Fabrics
01.2015 - 09.2023
- Built territory from $20000 to $700000 through aggressive cold calling and service.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Sales Agent
General Fabrics
03.1994 - 07.2014
- Increased sales and customer satisfaction through personalized servicing.
- Assisted call-in customers with questions and orders.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Sales Representative
Beaver Press
02.1990 - 01.1994
- Sold and managed complex commercial graphic projects such as the Junos and Star Trek series
- Estimated complex graphic products
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
In Home Sales
Student School Of Upholstery
04.1986 - 05.1989
- Sold Upholstery services to Residential clients
- Sales of $500000 per annum
Sales Representative
BTM Office Systems
01.1982 - 03.1986
- Managed customer accounts to secure customer satisfaction and repeat business.
- Cold Called most businesses in Mississauga,
- Sold Copiers and Fax machines.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Education
Bachelor of Science - General Science
University of Toronto
Toronto, ON06.1982
Skills
- Prospecting Skills
- Post-Sales Support
- Sales Strategies
- Client Needs Assessment
- Product and Service Knowledge
- B2B Sales
- Customer Assistance
- Customer Retention Abilities
- Converting Leads
- Customer Relations
- Key Account Generation
Languages
English
Full Professional
Timeline
Sales Agent
Charlotte Fabrics
01.2015 - 09.2023
Sales Agent
General Fabrics
03.1994 - 07.2014
Sales Representative
Beaver Press
02.1990 - 01.1994
In Home Sales
Student School Of Upholstery
04.1986 - 05.1989
Sales Representative
BTM Office Systems
01.1982 - 03.1986
Bachelor of Science - General Science
University of Toronto