Darlisha Lee
Fresno
Summary
Dedicated IHSS Care Provider with a proven track record at Darlene Jones, enhancing clients' quality of life through compassionate caregiving and efficient transportation assistance. Expert in creating nutritious meals and fostering independence, significantly improving client health and mobility. Skilled in both emotional support and physical mobility, ensuring a safe, dignified living environment.
Overview
4
4
years of professional experience
Work History
Customer Service / Cashier
AMPM Arco
06.2021 - 06.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Counted money in drawers at beginning and end of each shift.
- Developed and managed relationships with customers to increase customer loyalty.
- Demonstrated versatility by cross-training in various departments throughout the store when required.
- Collaborated with team members to maintain smooth operations during peak hours.
IHSS Care Provider
Darlene Jones
01.2020 - 03.2024
- Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
- Provided transportation and appointments management.
- Provided transportation for clients to medical appointments, social events, and other necessary outings.
- Ensured a safe and comfortable environment by maintaining a clean and organized living space.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted clients with daily living activities, promoting independence and quality of life.
IHSS Care Provider
Sa'Rish Romo
01.2020 - 03.2024
- Ensured a safe and comfortable environment by maintaining a clean and organized living space.
- Conducted regular assessments of client health status, identifying potential issues early on for prompt intervention.
- Facilitated communication between clients and their families to foster strong relationships and mutual understanding.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Education
Associate of Science - Drug And Alcohol Counselor
Fresno City College
Fresno, CA05-2026
Skills
- Emotional support
- Grooming assistance
- Physical mobility support
- Compassionate caregiving
- Laundry services
- Bathing assistance
- Dressing assistance
- Transportation assistance
Timeline
Customer Service / Cashier
AMPM Arco
06.2021 - 06.2024
IHSS Care Provider
Darlene Jones
01.2020 - 03.2024
IHSS Care Provider
Sa'Rish Romo
01.2020 - 03.2024
Associate of Science - Drug And Alcohol Counselor
Fresno City College
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