Darlene Willie
Arctic Bay,Nu
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
21
21
years of professional experience
Work History
Community Board of Director
Qikiqtani Inuit Association
06.2023 - Current
- Member of Board of Directors
Nunavut Teachers Education Program Facilitator
Nunavut Arctic College
01.2023 - Current
- Facilitating and assisting the Inuktitut language and cultural instructor.
- Assisting instructors and students with long distance different learning programs such as Bright Space, Microsoft teams and other technology learning tools.
- Managing the attendance process.
- Inviting special guests.
- Completing timesheets.
- Submitting invoices for processing.
- Submitting student funding forms and different funders.
- Finding and securing tutors.
- Distributing the program schedule plan.
Prisoner Guard
Canadian Corps of Commissionaires
11.2022 - Current
- Monitoring and safeguarding persons in custody.
- Gathered information, identified, logged frequently.
- Patrolled and monitored premises on live security cameras and visually.
Special Projects Advisor
Arctic Kingdom Inc.
08.2023 - 09.2023
- Recommendations on economic benefits, enhancing northern culture, onboard programming contribution by local Inuit and community, cultural showcasing, traditional Inuit workshops etc.
Station Coordinator
Canadian North
11.2002 - 11.2022
- First Air in Ottawa reservations department as a reservations agent and transferred to First Air in Nanisivik and Arctic Bay
- Managing day to day operations in Arctic Bay Canadian North, duties involved passenger check-ins, baggage handling, board and meet flights, provided assistance in all areas of passenger services including operations/control area, pricing, issuing tickets, collecting payments, processing sales reports, deicing/anti icing the aircraft and other assigned duties.
- Coordinating employee scheduling and assignment, on the job training and instructions
- Ensuring that company policies and procedures are adhered to, and deviations to same are reported to management
- I am trained in all aspects of a station agent and managed up to nine employees
- I have completed all mandatory training in: Sabre reservation and ticketing system, Skyline cargo system, Operations agent duties, customer service excellence, Ultipro Timesheets system, mobility, remote Dangerous Good training, cargo and baggage claims, ramp safety, emergency response, deice training, coordinator training and security and safety station agent training.
- I was awarded with First Air Nanuq Award in 2011
- Outreach activities: representing Canadian North to various job fairs throughout Nunavut over the years
- I traveled to different Northern communities and southern bases to help with reservation and ticketing system, cargo and finance.
Education
Studied Nunavut Land Claims Agreement, Inuit Organizations, Inuit history and culture and English classes at the Algonquin College -
Nunavut Sivuniksavut Training Program
Diploma -
High School
01.1999
Skills
- Strong orally and written in Inuktitut and ability to speak and write in English
- Strong time management and organizational skills
- Proven ability to coach and train and develop others
- Knowledge of office procedures
- Ability to follow directions and work unsupervised
- Demonstrated ability to be good leader through communication and interaction
- Advanced level; Microsoft Word, Microsoft Excel, Microsoft powerpoint, Microsoft Outlook
- Knowledge of Land claims Agreement (NLCA)
- Knowledge of Inuit Organizations
Profile
True, True, True, 15 years, True, True, True, True, True
Other
- Mayor of Arctic Bay, 2005/2006, There are seven hamlet councillors, senior administrative, finance, lands and recreation departments and municipal services that I worked with to ensure operations and daily services are delivered. I chaired meetings, signed official papers, worked with Administration and ensures Council’s work was done. Represented the community to other levels of government, hosts special visitors, attends meetings outside the community and speaks on behalf of Council.
- Youth Representative for Qikiqtani Inuit Association Board of Directors, 2009/2010, I represented youth across the Qikiqtani Region at the board of directors level regarding youth issues, goals and visions. As a youth representative, I provided advice and recommendations to the Board of Directors on social and cultural issues and programming needs in the Qikiqtani Region.
References
References available upon request.
Timeline
Special Projects Advisor
Arctic Kingdom Inc.
08.2023 - 09.2023
Community Board of Director
Qikiqtani Inuit Association
06.2023 - Current
Nunavut Teachers Education Program Facilitator
Nunavut Arctic College
01.2023 - Current
Prisoner Guard
Canadian Corps of Commissionaires
11.2022 - Current
Station Coordinator
Canadian North
11.2002 - 11.2022
Studied Nunavut Land Claims Agreement, Inuit Organizations, Inuit history and culture and English classes at the Algonquin College -
Nunavut Sivuniksavut Training Program
Diploma -
High School
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