Cecilia Nuvviaq

• 740B Rock Truck; Hauling Gravel/Snow, tire dragging, pull B-Trains if necessary
• Water Buffalo (its a rock truck but with a water tank); spreading water on the road to prevent it from the dust
• Loader 950H; Tramming snow, loading Gravel/Snow
• Operated range of heavy equipment on regular basis with advanced skill.
• Trained
• Operated machining equipment safely with team of operators.
• Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
• Followed safety protocols while operating machinery.
• Loaded and moved materials such as dirt and rocks based on specific job needs.
• Monitored fuel, oil and water levels of heavy equipment.

Back with my old job with QIL after 6 months, as a janitor and was promoted to Housekeeping

Lead hand since December 2018 until Feb 2019

Located in Port Site, Milne Inlet

• Conducted regular room inspections to verify compliance with housekeeping standards.
• Managed laundry sorting, washing, drying, and ironing.
• Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
• Trained and mentored all new personnel to maximize quality of service and performance.
• Increased employee performance through effective supervision and training.
• Trained and mentored new staff on cleaning and safety protocols.

 make beds everyday,

 clean washrooms, 

Fill out Field Level Risk Assessment before and when changing tasks

Located at Mary River Mine Site

• Earned management trust by serving as key holder, responsibly opening and closing store.
• Politely assisted customers in person and via telephone.
• Recommended alternative items if product was out of stock.

• Dealing with public, Managing cash, Working together with manager and assistant manager. 
• Was working as a cashier for 5 years, got promoted to an office clerk, promoted to hotel and went back to office clerk, that's when I got hired from QIL and left. 

• Receive and process applications for public social housing in order to ensure that applicants are provided with required information and that applications are given due consideration: Explain the eligibility and application process to potential applicants Provide applicants with application forms and assist with completion of forms Receive and review applications to ensure all required information is included Determine eligibility of applicants through verification of income, checks on arrears and reference checks Apply the point rating system to applications Submit applications to the Board with recommendations Identify and allocate units to approved applicants when available 2. Maintain effective relations with all tenants in order to ensure they are aware of their rights and responsibilities concerning public social housing: Process tenant check-ins  Resume: Cecilia Nuvviaq  Page 2 | [Type your phone number] Calculate tenants base and monthly rent Collect damage deposits and first month rents Explain lease agreements, tenant responsibilities and in-house rules Complete check in inspections, inform maintenance of deficiencies and enter information into the database Complete inspections and advise tenants of violations and damages Investigate and respond to complaints made by or about tenants and take corrective action as required Provide tenants with general information and conduct home visits Liaise with other organizations about tenant issues and concerns Provide basic counseling to tenants and inform tenants of available counseling services Process tenant checkouts Identify tenant damage, complete invoices to recover costs and/or complete damage deposit refund statements. Administer and collect rents in order to ensure that tenants are paying appropriate rental costs according to the NWT Rent Scale Administer tenant ledger cards Maintain monthly rental, tenant damage and other related accounts Ensure rent reconciliation’s are completed Identify tenant arrears and distribute collections letters Recommend write-offs to the Board Assess monthly rents by verifying income and reviewing household income forms Collect rents, issue receipts and secure revenues Reconcile daily revenues and make deposits 4. Maintain administrative procedures in order to ensure an effective and efficient office environment: Maintain effective relations with the Local Housing Board Advise the Board about tenant issues and concerns Maintain and review tenant files Respond to public inquires Maintain the unit/tenant inventory Implement and administer NWT Housing Corporation and in-house policies, programs and procedures Recommend changes to policies, programs and procedures 5. Comply with legislation and make applications to the Rental Officer in order to ensure that all legal requirements are met Main Activities Be aware of and comply with relevant legislation including the Residential Tenancy Act Make applications to the Rental Officer when tenants are in breach of the tenancy agreement Attend hearings and present information to the Rental Officer Act on Rental Officer’s orders 6. Perform other related duties as required.

• Managing cash, Reporting to SAO for more retails sales, such as damages or if anyone gets injured calling Heath Centre letting them know parents are coming.  Opening and closing/ Inventory, Organizing community meetings.