Summary
Overview
Work History
Education
Skills
Languages
Arts & Music
Timeline
Generic

Darion Irwin

Bedell,NB

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

5
5
years of professional experience

Work History

Landscaper

Brian’s Landscaping
07.2019 - 08.2019
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.

General Labourer

BTN
04.2019 - 06.2019
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.

Telemarketer

Landmark Home Solutions
01.2018 - 05.2018
  • Managed a high volume of calls daily while maintaining professionalism and efficiency.
  • Answered calls, took messages, and transferred calls to correct individuals.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Generated new leads through targeted cold calling efforts, expanding the company''s client base.

Cashier/Sales Associate

Dollarama
11.2015 - 06.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Tech Support Agent

SITEL
12.2014 - 08.2015
  • Delivered professional phone and email support, maintaining a consistently positive tone throughout all communications.
  • Escalated critical issues promptly to ensure rapid resolution for clients experiencing significant difficulties or potential business impact.
  • Participated in regular training sessions to stay updated on the latest product developments and industry trends.
  • Worked closely with account managers in handling unique or sensitive client situations requiring personalized attention and care during problem-solving activities.
  • Assisted customers with software installation, configuration, and troubleshooting tasks for optimal system performance.
  • Maintained detailed records of customer interactions, ensuring accurate tracking and followup.
  • Received 5-star Customer Service Award while at Sitel.

Sales Associate

OneTouch Direct
07.2014 - 10.2014
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Recommended complementary purchases to customers, increasing revenue.
  • Developed strong rapport with customers and created positive impression of business.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Listened to customer needs and desires to identify and recommend optimal products.

General Labourer

Quick Plug

Education

High School Diploma -

Laura Secord Secondary School
St. Catharines, ON
06.2014

Skills

  • Ability to work well in either a team or independent environment
  • Excellent customer service skills and attendance record
  • Dedicated and diligent worker
  • Eager and trustworthy
  • Received a customer satisfaction award in 2015
  • Experience in Microsoft Word, PowerPoint, Publisher, and Excel
  • Strong interest in Art and Music

Languages

English
Full Professional

Arts & Music

Lifelong practice in audio & visual arts. 

Timeline

Landscaper

Brian’s Landscaping
07.2019 - 08.2019

General Labourer

BTN
04.2019 - 06.2019

Telemarketer

Landmark Home Solutions
01.2018 - 05.2018

Cashier/Sales Associate

Dollarama
11.2015 - 06.2016

Tech Support Agent

SITEL
12.2014 - 08.2015

Sales Associate

OneTouch Direct
07.2014 - 10.2014

General Labourer

Quick Plug

High School Diploma -

Laura Secord Secondary School

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Darion Irwin