Destinee Snow
Airdrie
Summary
As a customer service professional, I can bring valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Landscaper
Go Landscape
05.2024 - Current
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Receptionist, Accounts Receivable
Winners Circle Trophies and Awards
07.2021 - 12.2023
- Managed incoming calls with professionalism, directing inquiries to relevant departments.
- Demonstrated versatility in handling multiple responsibilities including receptionist duties, accounts receivable tasks, and general administrative support.
- Organized office documents and files, maintaining a clean workspace for optimal productivity.
- Maintained accurate financial records through diligent data entry, contributing to overall company organization.
- Reduced late payments by timely processing of invoices and consistent follow-up with clients.
- Handle cheques, bank deposits, and EFTS.
- Place orders to suppliers, receive packages and stock accordingly.
- Reply to all emails, produce Work Orders and invoice when ready for pickup.
- Build customer relationships with regular customers to ensure great hospitality.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
Administration, Bookkeeper
DMR Exteriors
03.2019 - 03.2020
- Managed financial records to maintain accurate and up-to-date accounts.
- Improved reconciliation efficiency by implementing streamlined processes.
- Prepared financial statements for accurate reporting.
- Enhanced accuracy with timely invoice processing and payment tracking.
- Handled accounts payable and receivable to ensure smooth financial operations.
- Dealing, validating, reconciling cheques and bank reconciliations.
- Take client calls and issue work orders.
- Dispatch service when needed.
- Managed high call volumes with ease, maintaining composure and professionalism under pressure.
- Demonstrate excellent phone manners.
Education
High School Diploma -
Forest Lawn High School
Calgary, ABGraduate Certificate - Medical Office Assistant
Reeves College
Calgary, ABSkills
- Customer and personal service
- Computer savvy and system knowledge
- Quickbooks and Yardi familiar
- Cataloging and inventory data filing
- Clear communication skills both oral and written
- Ability to multitask
- Independent, but also a team player
- Time management
- Data entry
- Fast learner and great memory
- Able to work under pressure or in fast paced environments
- Friendly, outgoing and interactive
Timeline
Landscaper
Go Landscape
05.2024 - Current
Receptionist, Accounts Receivable
Winners Circle Trophies and Awards
07.2021 - 12.2023
Administration, Bookkeeper
DMR Exteriors
03.2019 - 03.2020
High School Diploma -
Forest Lawn High School
Graduate Certificate - Medical Office Assistant
Reeves College
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