Daria Korzhenko
Toronto,ON
Summary
Forward-thinking Hospitality Operations Specialist bringing 5 years of expertise, exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader that provides vision which drives teams to meet goals.
Overview
4
4
years of professional experience
Work History
Butler
St. Regis Toronto
08.2023 - Current
- Directed stays of VIP clientele, recognized important and frequent guests and ran rapports in order to develop personal guest contact
- Became highly competent with hotel software systems such as: Lightspeed, GXP, OpenTable
- Provided exceptional childcare support by supervising daily activities and maintaining a nurturing environment for children in residence.
Food and Beverage Expeditor
George restaurant
11.2022 - Current
- Executed and supervised plate preparation according to temperature and condiment specifications.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Lead expediter for special events and regular service.
Event Supervisor
George Restaurant
03.2022 - 07.2022
- Managed event logistics and operations.
- Reviewed event bills to confirm accuracy and approve payment.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
Event Server
George restaurant
01.2022 - 03.2022
- Provided receipts and invoices and collected payments from customers to establish proof of transaction.
- Optimized table settings for maximum efficiency in serving guests while maintaining elegant presentation standards.
- Applied comprehensive knowledge of wine, cider, and beer to increase daily beverage sales.
Hostess
George restaurant
09.2021 - 01.2022
- Opened and closed seating sections according to volume of guests.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Server
JW Marriott The Rosseau Muskoka
05.2021 - 09.2021
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
Event Planner
Nemo Hotel
05.2020 - 05.2021
- Responded to guests' issues and complaints in a friendly, timely manner.
- Collaborated with cross-functional teams to ensure cohesive event messaging and branding alignment.
Education
Bachelor of Commerce - Hospitality and Tourism Management
Humber College Institute of Technology & Advanced Learning
Toronto, ON04.2024
High School Diploma - Specialized in Foreign Languages and literature
Klovskyi Lyceum
05.2019
Skills
- Interpersonal awareness
- Teamwork and Collaboration
- Creative Thinking
- Goal-Oriented
- Customer Service
- Flexible and Adaptable
Languages
English
Full Professional
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Butler
St. Regis Toronto
08.2023 - Current
Food and Beverage Expeditor
George restaurant
11.2022 - Current
Event Supervisor
George Restaurant
03.2022 - 07.2022
Event Server
George restaurant
01.2022 - 03.2022
Hostess
George restaurant
09.2021 - 01.2022
Server
JW Marriott The Rosseau Muskoka
05.2021 - 09.2021
Event Planner
Nemo Hotel
05.2020 - 05.2021
Bachelor of Commerce - Hospitality and Tourism Management
Humber College Institute of Technology & Advanced Learning
High School Diploma - Specialized in Foreign Languages and literature
Klovskyi Lyceum
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