Daria Guseva
Hamilton
Summary
Sales professional with a proven track record in supporting sales teams and enhancing customer relations. Known for reliability and ability to adapt to changing needs, contributing to team success and achieving results. Possesses excellent communication and organizational skills.
Overview
7
7
years of professional experience
Work History
Boutique Coffee Specialist
Nespresso
05.2025 - Current
- Boosted sales with effective upselling of premium coffee blends and related merchandise.
- Resolved customer concerns professionally while maintaining composure under challenging circumstances.
- Contributed to a welcoming atmosphere by maintaining a clean, well-organized, and visually appealing store environment.
- Handled cash transactions accurately while consistently adhering to company security protocols.
- Consistently exceeded daily sales targets by engaging customers in conversations about their preferences and introducing them to new favorites.
Sales Assistant
Zara
12.2024 - Current
- Assisted customers with prompt and polite support in-person and via telephone.
- Increased sales by building strong customer relationships and providing excellent service
- Met and exceeded sales targets consistently, contributing to overall team success.
- Trained new staff on sales techniques and store policies, enhancing overall team performance.
Vice President
Mossa Group
05.2018 - 06.2023
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Identified opportunities to improve business process flows and productivity.
- Increased company growth through collaboration with sales and marketing departments.
- Established and maintained strong relationships with customers, vendors and strategic partners.
Education
Bachelor's Degree - International Relations
IVESEP
07-2016
Skills
- Customer service
- Strong communication and interpersonal skills
- Relationship building
- Goal oriented
- Sales expertise
- Complex Problem-solving
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Timeline
Boutique Coffee Specialist
Nespresso
05.2025 - Current
Sales Assistant
Zara
12.2024 - Current
Vice President
Mossa Group
05.2018 - 06.2023
Bachelor's Degree - International Relations
IVESEP
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