DARCY DUMONT
Halibut Bay,NS
Summary
Professional with strong background in client interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring client satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting client and organizational goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Member Care Representative
Reconstruct Wellness Inc.
07.2022 - 04.2024
Checked in Massage therapy Clients, Booking and billing Services. Fitness member services, maintenance and repairs.
Senior Department Head Supervisor
New Sunrise Homes
06.2022 - 01.2024
Management of trades workers, project management, training and development of associates and Health and Safety
Operations Manager
Trifecta Interiors Inc.
03.2019 - 06.2021
- Streamlined operational processes to enhance efficiency and reduce costs across multiple departments.
- Led cross-functional teams in implementing strategic initiatives that improved overall service delivery.
Licensed General Contractor
Builders/Homeowners
03.2015 - 03.2018
- Managed construction projects from planning to completion, ensuring compliance with safety regulations and building codes.
- Coordinated subcontractor schedules and resources, optimizing project timelines and minimizing delays.
Drywall Subcontractor/Supervisor
Drywall Contractors
04.2006 - 12.2016
- Managed drywall installation projects, ensuring adherence to safety standards and quality specifications.
- Oversaw project timelines and resource allocation to optimize workflow efficiency.
Education
High School Diploma -
Robert Usher Collegiate
Regina, SK01.1993
Certificate - Digital Technologies
Nova Scotia Community College/Akerley
Dartmouth, NS06-2025
Skills
- Computer proficiency
- Payment processing
- Client relations
- Team building and motivation
- Scheduling and planning
- Problem-solving
- Time management
- Attention to detail
- Excellent communication
Certification
- ACSA-Domestic Violence Awareness in your work place.
- ACSA-WHMIS 2015 Worker Education (Generic) (CSTS 2020)
- ACSA-Construction Safety Training System (CSTS 2020)-Fundamentals
- Crucial Confrontations and Crucial Conversations Certificate
Timeline
Member Care Representative
Reconstruct Wellness Inc.
07.2022 - 04.2024
Senior Department Head Supervisor
New Sunrise Homes
06.2022 - 01.2024
Operations Manager
Trifecta Interiors Inc.
03.2019 - 06.2021
Licensed General Contractor
Builders/Homeowners
03.2015 - 03.2018
Drywall Subcontractor/Supervisor
Drywall Contractors
04.2006 - 12.2016
High School Diploma -
Robert Usher Collegiate
Certificate - Digital Technologies
Nova Scotia Community College/Akerley