Darby Lewis
Chilliwack,BC
Summary
Passionate third-year student with a strong background in organization and proficiency in Microsoft Office and customer support. Experienced in practical coursework addressing real-world challenges, emphasizing inclusive and efficient planning practices. Seeking an entry-level opportunity to contribute to impactful projects in the field of City Planning.
Overview
6
6
years of professional experience
Work History
Server
Farmhouse Brewing Co.
03.2022 - Current
- Delivered exceptional customer service by addressing inquiries, resolving issues, and ensuring satisfaction in a fast-paced environment
- Worked collaboratively to develop solutions, share insights, and drive team success
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Bartender & Server
Earls Kitchen & Bar
03.2021 - 12.2021
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Cashier
Safeway
08.2019 - 06.2021
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Front Desk Associate
Planet Fitness
04.2019 - 08.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
- Implemented marketing and promotional initiatives to increase occupancy.
Room Service Server
Harrison Hot Springs Resort
12.2018 - 04.2019
- Offered knowledgeable suggestions about foods and related wine pairings to guests with discerning tastes.
- Completed orders with speed and accuracy, maintaining exceptional service standards each day.
- Kept work environments, equipment and trays clean and sanitized for guests.
- Answered detailed questions about menu items, contents and preparation methods to help guests make informed decisions.
Education
Bachelor of Urban Planning and Regional Development -
University of The Fraser Valley
Abbotsford, BC06-2026
High School Diploma - undefined
Sardis Secondary
Chilliwack, BC06.2018
Skills
- Time management
- Strong interpersonal skills
- Team collaboration
- Microsoft Office proficiency
- Strong communication skills
Timeline
Server
Farmhouse Brewing Co.
03.2022 - Current
Bartender & Server
Earls Kitchen & Bar
03.2021 - 12.2021
Cashier
Safeway
08.2019 - 06.2021
Front Desk Associate
Planet Fitness
04.2019 - 08.2019
Room Service Server
Harrison Hot Springs Resort
12.2018 - 04.2019
High School Diploma - undefined
Sardis Secondary
Bachelor of Urban Planning and Regional Development -
University of The Fraser Valley
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