Daphine Nansubuga
Hamilton,ON
Summary
Compassionate and reliable Personal Support Worker with 300 hours of hands-on clinical practicum experience and a background in volunteering at a community outreach center. Adept at assisting clients with personal care, mobility, nutrition, and emotional support while promoting independence and dignity. Known for being patient, empathetic and a strong team player who builds trust with both clients and colleagues. Passionate about delivering high-quality, client centered care in a safe and respectful environment. Eager to contribute my skills and dedication to a supportive health care team.
Overview
4
4
years of professional experience
Work History
Sales Associate
Boutique
Wakiso, Uganda
01.2021 - 01.2023
- Assisted customers in selecting clothing and ensured a pleasant shopping experience.
- Managed inventory, organised displays, and provided product recommendations.
- Processed payments and handled returns, ensuring customer satisfaction.
- Developed strong customer relationships and met individual sales targets.
Sales Associate
Hardware Store
Kampala, Uganda
01.2019 - 01.2020
- Provided customer service by helping customers select products and answering inquiries.
- Managed inventory and restocked shelves with essential hardware items.
- Processed transactions and ensured smooth checkout operations.
- Worked closely with the team to maintain the store’s organisation and cleanliness.
- Maintained a clean and organised front desk and lobby area.
Education
NACC Personal Support Worker Course -
Hamilton Institute for Health Personnel
Hamilton01.2025
Uganda Advanced Certificate of Education -
St. Mary’s Secondary School Kitende
Uganda01.2018
Skills
- Respectful and compassionate
- ADL assistance
- Patient and Empathetic
- Dedicated
- Reliable
- Excellent communication
- Interpersonal skills
- Effective time management
- Great organizational skills
- Adaptable and quick to learn new processes
- Excellent team player
- Ability to handle confidential information with discretion
- Patient advocacy
- Infection control
- Housekeeping tasks
- Fall prevention
- Mobility assistance
- Toileting support
- Incident reporting
- Cultural sensitivity
- COVID-19 safety policies
- Stress management
- Active listening
- Flexible schedule and availability
Professional Development
- PSW clinical placement, Queens Garden LTC, Hamilton, Ontario, 300 hours, 06/22/25
- Mask fit N95 certification, 04/05/25
- Blended Standard First Aid and CPR/ AED Level C and Basic Life Support, 02/28/25
- WHMIS Training, 02/08/25
- Worker Health and Safety Awareness in 4 Steps, 02/07/25
- Forklift Training, Workers Health and Safety Center, Hamilton, Ontario, 07/16/24
- Basic Computer Class, St. Charles Adult and Continuing Education, 06/19/24
- Job Readiness computer Training Course, St. Charles Adult and Continuing Education, 10/17/24
Volunteering History
- Hamilton Institute for Health Personnel, Hamilton, Ontario, 02/01/25-ongoing
- Kingsway Outreach Centre, Hamilton, Ontario, 06/01/24-01/31/25
- Rafiki Hamilton Centre, Hamilton, Ontario, Different Occasions
References
Available upon request
Timeline
Sales Associate
Boutique
01.2021 - 01.2023
Sales Associate
Hardware Store
01.2019 - 01.2020
NACC Personal Support Worker Course -
Hamilton Institute for Health Personnel
Uganda Advanced Certificate of Education -
St. Mary’s Secondary School Kitende
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