Danya Porter
Summary
Knowledgeable IT Director with a proven ability to lead high-performing teams, deliver exceptional IT services, and improve operational efficiency. Demonstrated expertise in IT service management and strategic planning, resulting in significant improvements in system uptime and substantial cost reductions. Skilled at fostering collaboration across departments to ensure successful project execution and alignment with business objectives. Committed to driving digital transformation initiatives and optimizing IT infrastructure to support organizational growth. Recognized for strong leadership and budgeting skills that cultivate innovation and operational excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Director - IT Systems
PanGlobal Training Systems Ltd.
01.2023 - Current
- Manage a diverse team of IT professionals in providing efficient IT services across the Company
- Developed IT strategic plans that increased system up-time from 95% to 99.5% over a span of 3 years
- Manage an annual budget of $1M+, leading to an overall cost reduction of 20% in IT expenditures
- Facilitated cross-functional collaboration between development, PMO, and operations team to ensure seamless project execution
Sr. IT Manager
PanGlobal Training Systems Ltd.
01.2018 - 01.2023
- Oversaw large-scale IT projects within the company, ensuring timely and efficient execution
- Coordinated with stakeholders to define project scope, objectives and deliverables, ensuring alignment with business goals
- Reduced IT project completion time by 25% through implementation of agile methodologies
- Developed an IT environment growth plan to support business growth in 3 years
ITS Team Lead
PanGlobal Training Systems Ltd.
01.2016 - 12.2018
- Provided leadership for a team of IT professionals, ensuring delivery of efficient services
- Facilitated successful implementation of three major IT infrastructure upgrades
- Collaborated with senior leadership to identify technology needs and drive digital transformation initiatives
- Directed the continuous review of current systems, reducing costs by 15%
Education
Mini-MBA in Information Technology
European Institute of Leadership & Mgmt.
Dublin, Ireland01-2023
Certified Scrum Master
Scrum Alliance
Edmonton, AB01-2019
ITIL Foundation (PMP)
Global Knowledge
Edmonton, AB01-2018
CompTIA Cloud E, A+, Security
Unitek College
Fremont, CA01-2015
Cloud & Visualization Essentials
Global Knowledge
San Jose, CA01-2013
Skills
- Strategic IT Planning
- Cost Management
- Project Coordination
- Agile methodologies
- Team leadership
- Cross-functional collaboration
- Stakeholder engagement
- Process improvement
- Change management
- Risk assessment
- Operations management
Addition Skills
- Web & Graphic Design
- MS Office
- Adobe CC
- CRM (Zoho / Monday)
- Investigating Skills & Techniques
- Interviewing Skills & Techniques for Investigators
- Business Crime Investigators
- Computer Crimes & Internet Investigations
- Critical Incident Training
- Non-Violent Crisis Intervention
Certification
- Certified ScrumMaster (CSM)
- ITIL Foundation in ITSM
- Security Professional
- First Aid
Timeline
Director - IT Systems
PanGlobal Training Systems Ltd.
01.2023 - Current
Sr. IT Manager
PanGlobal Training Systems Ltd.
01.2018 - 01.2023
ITS Team Lead
PanGlobal Training Systems Ltd.
01.2016 - 12.2018
Mini-MBA in Information Technology
European Institute of Leadership & Mgmt.
Certified Scrum Master
Scrum Alliance
ITIL Foundation (PMP)
Global Knowledge
CompTIA Cloud E, A+, Security
Unitek College
Cloud & Visualization Essentials
Global Knowledge
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