Danny Lubiano II
Duncan
Summary
Dynamic Community Support Worker with extensive experience at Vancouver Island Health Authority, specializing in individualized support and behavioral strategies. Proven ability to enhance client independence and well-being through effective care plans and communication. Skilled in transportation assistance and fostering community engagement, ensuring comprehensive care and positive outcomes for clients.
Overview
9
9
years of professional experience
Work History
Community Support Worker II
Vancouver Island Health Authority
03.2023 - Current
- Assisted clients with daily living activities, promoting independence and well-being.
- Supported development of individual care plans, addressing specific needs and preferences.
- Facilitated communication between clients and healthcare providers to ensure comprehensive care.
- Implemented recreational activities to enhance social skills and community engagement.
Community Support Worker
Valley Integration to Active Living Society
09.2021 - 03.2023
- Provided individualized support to clients in daily living activities and community integration.
- Developed and implemented personalized care plans in collaboration with healthcare professionals.
- Facilitated group activities promoting social interaction and emotional well-being among clients.
- Monitored client progress, documenting changes and reporting to multidisciplinary teams effectively.
Store Manager
TCC Ventures LTD O/a Tim Hortons
11.2020 - 09.2021
- Oversaw daily operations to enhance customer satisfaction and store performance.
- Trained and mentored team members on product knowledge and sales techniques.
- Implemented inventory management systems to optimize stock levels and reduce shrinkage.
- Developed promotional strategies to increase foot traffic and drive sales growth.
Food Service Supervisor
TCC Venture LTD O/A Tim Hortons
06.2019 - 11.2020
- Supervised daily food service operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff on best practices in food preparation and customer service.
- Coordinated inventory management, optimizing stock levels to reduce waste and improve efficiency.
- Implemented standard operating procedures, enhancing workflow consistency across shifts.
Food Counter Attendant
Tim Hortons Philippines
03.2019 - 05.2019
- Operated food service equipment to prepare and serve menu items efficiently.
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Managed inventory levels, restocking supplies to maintain operational flow.
- Trained and mentored new staff on food preparation and safety protocols.
Barista
Refinery
06.2016 - 10.2018
- Prepared and served high-quality beverages, ensuring consistency in taste and presentation.
- Maintained cleanliness and organization of workstations, enhancing overall customer experience.
- Trained new team members on beverage preparation techniques and customer service standards.
- Managed inventory levels, restocking supplies to minimize shortages during peak hours.
Education
No Degree - Health Care Assistant
Drake Medox College
Vancouver, BC12-2022
Bachelor of Science - Hotel And Restaurant Management
Far Eastern University
Manila Philippines05-2015
Skills
- Behavioral support
- Disability awareness
- Transportation assistance
- Individualized support
Languages
English
Professional Working
Timeline
Community Support Worker II
Vancouver Island Health Authority
03.2023 - Current
Community Support Worker
Valley Integration to Active Living Society
09.2021 - 03.2023
Store Manager
TCC Ventures LTD O/a Tim Hortons
11.2020 - 09.2021
Food Service Supervisor
TCC Venture LTD O/A Tim Hortons
06.2019 - 11.2020
Food Counter Attendant
Tim Hortons Philippines
03.2019 - 05.2019
Barista
Refinery
06.2016 - 10.2018
No Degree - Health Care Assistant
Drake Medox College
Bachelor of Science - Hotel And Restaurant Management
Far Eastern University