Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Danny Lubiano II

Duncan

Summary

Dynamic Community Support Worker with extensive experience at Vancouver Island Health Authority, specializing in individualized support and behavioral strategies. Proven ability to enhance client independence and well-being through effective care plans and communication. Skilled in transportation assistance and fostering community engagement, ensuring comprehensive care and positive outcomes for clients.

Overview

9
9
years of professional experience

Work History

Community Support Worker II

Vancouver Island Health Authority
03.2023 - Current
  • Assisted clients with daily living activities, promoting independence and well-being.
  • Supported development of individual care plans, addressing specific needs and preferences.
  • Facilitated communication between clients and healthcare providers to ensure comprehensive care.
  • Implemented recreational activities to enhance social skills and community engagement.

Community Support Worker

Valley Integration to Active Living Society
09.2021 - 03.2023
  • Provided individualized support to clients in daily living activities and community integration.
  • Developed and implemented personalized care plans in collaboration with healthcare professionals.
  • Facilitated group activities promoting social interaction and emotional well-being among clients.
  • Monitored client progress, documenting changes and reporting to multidisciplinary teams effectively.

Store Manager

TCC Ventures LTD O/a Tim Hortons
11.2020 - 09.2021
  • Oversaw daily operations to enhance customer satisfaction and store performance.
  • Trained and mentored team members on product knowledge and sales techniques.
  • Implemented inventory management systems to optimize stock levels and reduce shrinkage.
  • Developed promotional strategies to increase foot traffic and drive sales growth.

Food Service Supervisor

TCC Venture LTD O/A Tim Hortons
06.2019 - 11.2020
  • Supervised daily food service operations, ensuring compliance with health and safety regulations.
  • Trained and mentored staff on best practices in food preparation and customer service.
  • Coordinated inventory management, optimizing stock levels to reduce waste and improve efficiency.
  • Implemented standard operating procedures, enhancing workflow consistency across shifts.

Food Counter Attendant

Tim Hortons Philippines
03.2019 - 05.2019
  • Operated food service equipment to prepare and serve menu items efficiently.
  • Provided exceptional customer service, ensuring satisfaction and repeat business.
  • Managed inventory levels, restocking supplies to maintain operational flow.
  • Trained and mentored new staff on food preparation and safety protocols.

Barista

Refinery
06.2016 - 10.2018
  • Prepared and served high-quality beverages, ensuring consistency in taste and presentation.
  • Maintained cleanliness and organization of workstations, enhancing overall customer experience.
  • Trained new team members on beverage preparation techniques and customer service standards.
  • Managed inventory levels, restocking supplies to minimize shortages during peak hours.

Education

No Degree - Health Care Assistant

Drake Medox College
Vancouver, BC
12-2022

Bachelor of Science - Hotel And Restaurant Management

Far Eastern University
Manila Philippines
05-2015

Skills

  • Behavioral support
  • Disability awareness
  • Transportation assistance
  • Individualized support

Languages

English
Professional Working

Timeline

Community Support Worker II

Vancouver Island Health Authority
03.2023 - Current

Community Support Worker

Valley Integration to Active Living Society
09.2021 - 03.2023

Store Manager

TCC Ventures LTD O/a Tim Hortons
11.2020 - 09.2021

Food Service Supervisor

TCC Venture LTD O/A Tim Hortons
06.2019 - 11.2020

Food Counter Attendant

Tim Hortons Philippines
03.2019 - 05.2019

Barista

Refinery
06.2016 - 10.2018

No Degree - Health Care Assistant

Drake Medox College

Bachelor of Science - Hotel And Restaurant Management

Far Eastern University
Danny Lubiano II