Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
Sales Coordinator
East Penn Canada
Calgary, Alberta
3 2010 - 9 2023
Systematically input sales orders from telephone, email, and fax channels, achieving a processing accuracy rate of 98% and maintaining a consistent workflow that supported revenue generation objectives across the department
Contacted Customers to fulfill sales orders and suggestions on product
Organized drivers drop offs and pick-ups to complete in a timely manner
Enhanced the Customer experience, supplying customers to appropriate resource or person
Creating invoices and packing slips, and bill of ladings for shipping customer orders
Weekly bank deposits where necessary, and reconciliation Petty Cash
Created a detailed daily paperwork protocol for warehouse staff, leading to a 50% decrease in onboarding time for new hires; ensured all staff quickly adapted to processes and maintained operational continuity
Coordinated closely with other staff on quarterly inventory, organizing and entering and counting.
Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
Warehouse Lead/Driver
East Penn Canada
Calgary, Alberta
03.2004 - 01.2010
Picked Customer orders from paperwork generated from front office
Stacked and readied customer orders for shipping
Cleaning and organizing warehouse, following FIFO
Receiving incoming shipments, noting shorts and overages and communicating to inventory team
Applying necessary branding upon product for customers
Participated in the quarterly inventories, organizing, counting, and investigating shortages and overages
Delivered customer products using various company vehicles
Picked up used products and ready used products for shipment to recycling.