Danisha Duque
Dos Palos
Summary
Flexible hard worker ready to learn and contribute to team success.
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services, and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
9
9
years of professional experience
Work History
Realtor
Self employed
Dos Palos
12.2022 - Current
- Conducted market analysis to determine property values and trends.
- Created marketing materials to promote listings effectively.
- Negotiated contracts and terms between buyers and sellers.
- Maintained accurate records of client interactions and transactions.
- Generated list of properties to meet specific client needs.
Rideshare Driver
Instacart
Los Banos
10.2020 - Current
- Communicated with customers regarding delivery times and special requests.
- Loaded and unloaded grocery items efficiently for safe transport.
- Ensured compliance with safety regulations during all deliveries.
- Handled customer inquiries and resolved issues related to deliveries professionally.
- Reported any incidents or accidents to management immediately.
- Organized products based on order tickets for efficient delivery routes.
- Maintained records of deliveries, including addresses, items delivered, and times of delivery.
Supervisor
Starbucks
Los Banos
07.2024 - 04.2026
- Supervised daily operations to ensure exceptional customer service and product quality.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Complied with company policies, objectives and communication goals.
- Implemented quality control measures to uphold company standards.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Service Representative
Altman Plants
Los Banos
05.2020 - 02.2023
- Upheld strict standards for quality and performance.
- Maintained cleanliness of work area throughout shift including sweeping floors and dusting shelves.
- Performed inventory counts to ensure accuracy of stock levels on hand.
- Stocked shelves with new products as they arrived in the store.
Supervisor
Peets Coffee And Tea
Santa Clara
12.2017 - 04.2020
- Supervised daily operations to ensure exceptional customer service and product quality.
- Monitored employee productivity to provide constructive feedback and coaching.
- Trained and mentored new baristas on beverage preparation and store policies.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Reviewed completed work to verify consistency, quality, and conformance.
- Complied with company policies, objectives and communication goals.
Education
Legal Aspects Of Real Estate - Real Estate Courses
Real Estate Express
07.2023 - 10.2023
Cal Prep Academy
Los Banos, CASkills
- Market analysis
- Contract negotiation
- Property marketing
- Client relationship management
- Customer service
- Time management
- Problem solving
- Effective communication
- Data organization
- Tech-savvy mindset
- Conflict resolution
Timeline
Supervisor
Starbucks
07.2024 - 04.2026
Legal Aspects Of Real Estate - Real Estate Courses
Real Estate Express
07.2023 - 10.2023
Realtor
Self employed
12.2022 - Current
Rideshare Driver
Instacart
10.2020 - Current
Service Representative
Altman Plants
05.2020 - 02.2023
Supervisor
Peets Coffee And Tea
12.2017 - 04.2020
Cal Prep Academy