Danika Smithson
Delhi,ON
Summary
Accomplished Assistant Manager with a proven track record at Tirecraft, enhancing store performance through exceptional team leadership and decision-making skills. Expert in money handling and fostering customer service excellence, significantly improving customer satisfaction and operational efficiency. Skilled in creating secure, productive work environments, demonstrating a keen ability to solve problems and manage time effectively.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Tirecraft
03.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Office Administrative Assistant
Kal Tire
06.2020 - 03.2022
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Assistant Store Manager
Godfathers
10.2012 - 06.2020
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Created and maintained safe and secure work environments for employees.
Education
Diploma - Office Administration
Fanshawe College
London, None04-2020
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
Timeline
Assistant Manager
Tirecraft
03.2022 - Current
Office Administrative Assistant
Kal Tire
06.2020 - 03.2022
Assistant Store Manager
Godfathers
10.2012 - 06.2020
Diploma - Office Administration
Fanshawe College
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