Danielle Vancea
San Carlos
Summary
Dynamic and organized professional with experience as a Receptionist at Rebeccana Day Spa, excelling in appointment scheduling and client relations. Known for enhancing customer experiences through effective communication and a welcoming atmosphere. Proven ability to manage front desk operations while maintaining composure and patience in high-pressure situations.
Experienced with providing excellent customer service and managing front desk operations. Utilizes strong communication skills and organized approach to ensure efficient and welcoming environment for clients. Track record of effectively handling scheduling and administrative tasks to support smooth operations.
Overview
3
3
years of professional experience
Work History
Receptionist
Rebeccana Day Spa
03.2022 - 01.2025
- Managed appointment scheduling and coordinated services for clients to enhance customer experience.
- Assisted clients with inquiries, providing accurate information regarding services and pricing.
- Maintained a clean and organized reception area, contributing to a welcoming atmosphere for guests.
- Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
- Learned details of types of treatments and procedures in order to answer questions from spa guests.
- Developed relationships with guests to meet client needs and encourage repeat service.
- Communicated with spa team members if clients canceled or changed appointment times.
Babysitter
Family, Friends, Neighbors
02.2024 - Current
- Supervised children's activities, ensuring safety and engagement throughout diverse age groups.
- Developed and implemented creative learning games to enhance cognitive skills and promote social interaction.
- Maintained a structured environment by establishing routines that fostered discipline and responsibility among children.
- Communicated effectively with parents regarding children's progress, behavior, and daily activities to ensure transparency.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Education
Bachelor's - Interior Design
San Francisco State University
San Francisco, CA05-2028
High School Diploma -
Sequoia Union High School
Redwood City, CA06-2024
Skills
- Appointment scheduling
- Strong organization
- Patience and composure
- Reservations coordination
- Aesthetics
- Personal care product sales
- Front desk management
- Checkout services
- Payment processing
- Customer and client relations
Languages
English
Native or Bilingual
Romanian
Native or Bilingual
Interests
- Interior Design
- Drawing and Painting
- Creative Writing
- Bodybuilding
- Spirituality
- History
Timeline
Babysitter
Family, Friends, Neighbors
02.2024 - Current
Receptionist
Rebeccana Day Spa
03.2022 - 01.2025
Bachelor's - Interior Design
San Francisco State University
High School Diploma -
Sequoia Union High School
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