Danielle Tucker
Versatile Industry Professional
San Diego
Summary
Experienced in delivering exceptional customer experiences and providing personalized product recommendations. Recognized for deep product knowledge and building trust and loyalty with customers. Expertise in visual merchandising, sales driving, and fostering customer retention. Excels in fast-paced environments requiring adaptability and detail-oriented service. Passionate about elevating shopping experiences and being a valuable asset to any team.
Overview
8
8
years of professional experience
Work History
Social Media Manager
HighDef Enterntainment
04.2024 - Current
- Created and implemented strategic social media plans to enhance HighDef Entertainment's brand presence, driving a 25% increase in engagement within
- Captured and curated high-quality content from live nightlife events, including performances, parties, and special gatherings, to enhance social media presence and promote event success through compelling visual storytelling
Beauty Advisor
Ulta Beauty
10.2023 - 03.2024
- Boosted monthly sales by 18% through personalized product consultations and targeted up-selling strategies
- Achieved a 95% customer satisfaction score by offering exceptional service and in-depth product knowledge across beauty lines
- Trained 3 new team members on product knowledge and customer service, leading to a 12% improvement in overall team sales performance
Cannabis Sales Expert
Wellgreens
06.2022 - 06.2023
- Increased overall sales by 20% through effective cross-selling and in-depth education on cannabis products and compliance laws
- Retained 85% of first-time customers by providing personalized product recommendations and building strong client relationships
- Implemented a visual merchandising strategy that led to a rise in store traffic and higher product engagement
Budtender
Cookies
07.2020 - 05.2022
- Drove a 15% increase in average order value through strategic cross-selling and bundling of complementary products
- Improved customer retention through personalized follow-ups and product education, creating lasting relationships
- Led a social media marketing campaign that resulted in a 30% boost in online engagement
Cannabis Sales Expert
Klover
11.2019 - 08.2020
- Increased monthly sales by 22% by optimizing product displays and introducing tailored customer recommendations
- Designed and executed an in-store marketing campaign that generated an increase in foot traffic and sales
- Created and implemented a sales process that reduced customer on-boarding time
Sales Specialist
Henri Bendel
04.2017 - 07.2018
- Increased monthly sales by 20% by delivering personalized styling sessions and tailored product recommendations, enhancing the overall customer experience
- Boosted client retention through proactive follow-up strategies and exclusive promotions, fostering strong customer relationships and loyalty
- Led visual merchandising initiatives that drove a 5% increase in in-store sales by creating trend-aligned, visually engaging displays that captured customer attention and improved product visibility
Junior Visual Merchandiser
Winston Retail
05.2017 - 10.2017
- Boosted product visibility by 15% by designing innovative displays that aligned with current fashion trends
- Successfully increased sales by 10% by optimizing merchandise placement and creating a more engaging shopping experience
- Coordinated seasonal store layouts, contributing to a rise in customer foot traffic and product engagement
Education
Associate of Arts - Merchandise Product Development
Fashion Institute of Design & Merchandising
Skills
- Effective Leadership
- Customer Service Excellence
- Sales Analytics
- Product Knowledge
- Adaptability
- Inventory Management
- Promotional Campaigns
- Social Media Management
- Product Demonstrations
- Creative Problem Solving
Timeline
Social Media Manager
HighDef Enterntainment
04.2024 - Current
Beauty Advisor
Ulta Beauty
10.2023 - 03.2024
Cannabis Sales Expert
Wellgreens
06.2022 - 06.2023
Budtender
Cookies
07.2020 - 05.2022
Cannabis Sales Expert
Klover
11.2019 - 08.2020
Junior Visual Merchandiser
Winston Retail
05.2017 - 10.2017
Sales Specialist
Henri Bendel
04.2017 - 07.2018
Associate of Arts - Merchandise Product Development
Fashion Institute of Design & Merchandising
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