Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Corie-Anne Rimmer

Toronto

Summary

Professional with deep expertise and readiness for joining the hospitality industry. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in Hotel and Restaurant Services Management, business management, financial planning, and customer relations.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Owner/Graphic Designer/Maker/Communications and Social Media Manager

From The Heart Designz
11.2017 - 03.2025
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Utilized various computer software and machinery to fulfill orders.
  • Developed a cohesive brand strategy that integrated social media management, custom graphics and digital marketing to amplify client visibility and market presence.

Shipping and Receiving Clerk

No Frills
12.2015 - 09.2016
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Maintained tidy, organized and safe work area to comply with cleanliness standards.
  • Collaborated with other departments to address any issues or concerns regarding incoming shipments promptly.
  • Maintained professional relationships with various vendors and suppliers and processed received orders effieciently to ensure satisfaction.

Grocery Clerk/Reliner

No Frills
12.2015 - 09.2016
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Conducted daily temperature checks to ensure food safety standards were met.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Organized shelves and product designations according to store planograms efficiently.

Office Manager/Health & Beauty Area Manager

No Frills
06.2005 - 10.2007
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Oversaw financial and inventory numbers through SAP software.
  • Conducted regular inventory assessments of products, ordering necessary items proactively to prevent stock shortages.
  • Mentored junior staff members, providing guidance on best practices and professional development opportunities.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

Cashier/Grocery Clerk

No Frills
02.2004 - 10.2007
  • Greeted customers in store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Education

High School Diploma -

Wexford Collegiate Institute
Scarborough, ON

Hotel And Restaurant Services Management

Seneca Polytechnic
North York, ON
12-2025

Skills

  • Customer relations
  • Operations management
  • Staff management
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Attention to detail
  • Adaptable
  • Customer service
  • Teamwork and collaboration
  • Effective leadership
  • Inventory tracking and management
  • Time management

Languages

English
Native or Bilingual

Certification

  • WHIMIS, SafeCheck Learning - Sept 2024 - Sept 2027
  • Food Handlers - ProbeIt - Sept 2024 - Sept 2029
  • Smart Serve - Smart Serve Ontario - Oct 2024 - Oct 2029
  • Adult & Pediatric First Aid/CPR/AED - Dec 2024 - Dec 2027
  • AODA Training - OSG - Sept 2024
  • Opera Cloud Profiles/Reservations Training - Oracle - June 2024
  • Opera Cloud Front Office and Cashiering Training - Oracle - June 2024

Timeline

Owner/Graphic Designer/Maker/Communications and Social Media Manager

From The Heart Designz
11.2017 - 03.2025

Shipping and Receiving Clerk

No Frills
12.2015 - 09.2016

Grocery Clerk/Reliner

No Frills
12.2015 - 09.2016

Office Manager/Health & Beauty Area Manager

No Frills
06.2005 - 10.2007

Cashier/Grocery Clerk

No Frills
02.2004 - 10.2007

High School Diploma -

Wexford Collegiate Institute

Hotel And Restaurant Services Management

Seneca Polytechnic

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