Danielle Spitler
Long Beach
Summary
Dynamic and results-driven professional with a proven track record at Leatherby's Family Creamery, excelling in customer service excellence and sales strategies. Adept at resolving issues and upselling, I leverage strong problem-solving skills and time management techniques to enhance guest experiences and drive satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Leatherby's Family Creamery
Sacramento
05.2021 - 06.2025
- Delivered exceptional customer service in fast-paced family dining environment.
- Executed opening and closing duties, including dining area setup and supply restocking.
- Maintained cleanliness of dining area, tables, and serving utensils throughout shifts.
- Trained new servers on menu items and service protocols to ensure consistency.
- Resolved customer inquiries and issues promptly, maintaining professionalism at all times.
- Upsold menu items and promoted special offers to enhance guest experience.
Retail Sales Associate
Total Beauty Expereince
Sacramento
08.2020 - 05.2021
- Greeted customers and assisted with product selection to enhance satisfaction and retention.
- Maintained clean and organized sales floor to optimize customer experience.
- Provided in-depth product knowledge to build customer trust and loyalty.
- Collaborated with team members for efficient inventory restocking.
- Monitored inventory levels and reported shortages promptly to management.
Education
Cosmetologist -
Paul Mitchell The School Sacramento
Sacramento, CA04-2025
Skills
- Customer service excellence
- Sales strategies
- Problem-solving skills
- Time management techniques
- Service prioritization
Certification
Licensed Cosmetologist- CA
Timeline
Server
Leatherby's Family Creamery
05.2021 - 06.2025
Retail Sales Associate
Total Beauty Expereince
08.2020 - 05.2021
Cosmetologist -
Paul Mitchell The School Sacramento
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