DANIELLE MOLEDINA
Bowmanville
Summary
Detail-oriented and agile administrative professional with over 3 years of experience in payroll processing, employee support, and office operations. Proven ability to manage confidential data, resolve payroll discrepancies, and collaborate across departments to meet organizational goals. Bilingual and skilled in high-volume, fast-paced environments, with strong communication and Microsoft Office proficiency.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Volvo US
03.2024 - Current
- Create reports, presentations, confidential documents, invoices, agreements
on time. - Create strategies focus on solving VIP Customers problems.
- Handle standard reports and documentation, relay the supervisor's directives, and share insights or updates from meetings.
- Organize meetings, ensuring all logistical details were arranged for smooth execution.
- Arrange travel plans for executives and team members, managing all travel logistics and itineraries effectively.
- Create purchase orders and requisitions, offer backup assistance, and manage tracking systems to oversee deadlines and task completion.
- Efficiently handle all incoming and outgoing mail, including confidential materials, and prioritize items requiring the supervisor's attention.
- Excellent communication, problem-solving, and time management skills, along with proficiency in office software and equipment.
Team Leader - Payroll and Team Suport
HGS - Hinduja Global Solutions
08.2023 - 03.2024
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
Team Leader – Payroll and Team Support
Booking.com
10.2021 - 09.2023
- Processed a high volume of payroll corrections and approvals with a focus on accuracy and adherence to deadlines.
- Efficiently handled time-reporting data and responded to a wide range of payroll-related employee inquiries.
- Reviewed individual calls for accuracy, quality assurance, and compliance with security protocols.
- Led team reviews, developed and implemented performance improvement plans, and proposed procedural enhancements that increased team efficiency.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Administrative Assistant
City Bank
05.2009 - 09.2012
- Assisted with the preparation and handling of sensitive documentation and payroll forms.
- Facilitated internal communications to ensure consistent messaging across the team.
- Coordinated training sessions for new and existing team members.
- Supported the hiring process by screening candidates and scheduling interviews.
Education
High School Diploma -
Escola Professora Isaura De Franca
BrazilSkills
- Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- Adobe Acrobat
- Computer skills
- Data entry
- Payroll Processing & Time Reporting
- Payroll Corrections & Approvals
- Confidential Document Handling
- Employee & Audit Support
- Agile, High-Volume Environments
- Written & Verbal Communication
- Multilingual: English, Portuguese, Spanish
Timeline
Administrative Assistant
Volvo US
03.2024 - Current
Team Leader - Payroll and Team Suport
HGS - Hinduja Global Solutions
08.2023 - 03.2024
Team Leader – Payroll and Team Support
Booking.com
10.2021 - 09.2023
Administrative Assistant
City Bank
05.2009 - 09.2012
High School Diploma -
Escola Professora Isaura De Franca
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