Danielle Miranda
Langley,BC
Summary
Extremely personable, reliable, high energy, extremely organized and highly motivated service/sales professional who is very teachable and adaptable seeking full time employment (30-40 hours per week).
Highly knowledgeable in product merchandising, inventory, any POS and well versed in Microsoft applications. Extensive knowledge in hair, skin and makeup. Interested in a company and position with career and advancement opportunity
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Beauty Consultant
Chatters Salon
South Surrey
05.2021 - Current
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Answering phone calls, making bookings for scheduled guests.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Cosmetician
Shoppers Drugmart
Langley, BC
01.2019 - 05.2021
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Suggested flattering styles based on clients' face shape, coloring and desired image.
- Applied formal makeup for special occasions and professional events.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Analyzed skin condition and made appropriate product recommendations.
- Researched latest trends in hair and makeup to stay updated on color, style and technique.
- Demonstrated product application on clients using testers and samplings.
- Maintained client treatment records and designed long-term care programs for return customers.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Education
Blink & Brow Co
Langley, BC01.2022
High School Diploma -
Boundary Secondary
Midway, BC06.2010
Skills
- Product Selection
- Customer Experience
- Suggestive Selling
- Direct Sales
- Friendly
- Highly Motivated
- Quick learner
- Appointment Booking
- Cash Counting
- Item Scanning
- Loyalty Programs
- Exceeding Customer Expectations
Certification
- Certified Lash Tech, Blink & Brow Co - 2 Day course
Timeline
Senior Beauty Consultant
Chatters Salon
05.2021 - Current
Cosmetician
Shoppers Drugmart
01.2019 - 05.2021
Blink & Brow Co
High School Diploma -
Boundary Secondary