Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Baquial

Scarborough,ON

Summary

To obtain a position that will enable me to utilize my strong interpersonal skills, organizational skills and communication skills in dynamic, fast-paced settings while being a collaborative leader to promote a empowering work culture.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Hand And Stone
09.2023 - Current
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Created employee schedules to align coverage with forecasted demands
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Collaborated closely with store Manager to develop strategies and advertisements for achieving sales and ensuring seamless communication and coordination with other employees
  • Completed regular inventory counts to verify stock levels, address discrepancies and future needs of the business
  • Served as the primary point of contact between clients with complaints and front desk staff

Licensed Medical Aesthetician

Hand And Stone Massage And Facial
05.2022 - Current
  • Flexibly worked evenings and weekends to maintain proper spa coverage
  • Assisted in developing monthly promotional campaigns to attract new clients.
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality
  • Managed social media account and handles all direct messages and collaborations

Barista Trainer

STARBUCKS COFFEE COMPANY
05.2021 - Current
  • Trained new team members with positive reinforcement and respectful, encouraging coaching
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems
  • Recommended products based on solid understanding of individual customer needs and preferences
  • Managed inventories by putting weekly stock orders to it's designated areas in a organized and efficient manner

Education

Business Administration - Marketing

George Brown College
Toronto, ON

Medical Aesthetician

Canadian Beauty College
Ajax
11.2021

Skills

  • Operations Management
  • Promotional planning
  • Employee Scheduling
  • Leadership experience
  • Sales proficiency
  • Written and Verbal Communication Skills
  • Detail Oriented
  • Manage multiple projects without supervision

Timeline

Assistant Manager

Hand And Stone
09.2023 - Current

Licensed Medical Aesthetician

Hand And Stone Massage And Facial
05.2022 - Current

Barista Trainer

STARBUCKS COFFEE COMPANY
05.2021 - Current

Business Administration - Marketing

George Brown College

Medical Aesthetician

Canadian Beauty College

Similar Profiles

CREATE PROFILE
Danielle Baquial