Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Andrade

La Mirada

Summary

Developed skills in fast-paced food service environment, including efficient customer service and meticulous attention to detail. Demonstrated ability to handle diverse tasks and interact positively with customers and team members. Looking to transition into new field utilizing strong organizational and communication abilities. Personable and positive individual with passion for delivering exceptional customer service. Knowledge of food safety standards and strong communication skills ensure seamless interactions with customers. Committed to enhancing guest experiences and contributing to welcoming dining environment.

Overview

1
1
year of professional experience

Work History

Food and Beverage Associate

Knotts Berry Farm
05.2024 - Current
  • Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
  • Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.
  • Maintained strict adherence to food safety guidelines, ensuring a safe dining environment for all guests.
  • Participated in regular team meetings focused on refining service strategies.
  • Provided comprehensive training to new staff members, fostering a culture of teamwork and professionalism within the establishment.
  • Proactively identified opportunities for upselling additional menu items or promotions, resulting in higher average check values per guest transaction.
  • Efficiently handled customer complaints by swiftly addressing issues and offering appropriate resolutions to maintain loyalty among patrons.

Front of House Associate

John's Incredible Pizza Company
02.2024 - 05.2024
  • Maintained a clean and inviting environment for guests, ensuring a positive dining experience.
  • Handled customer complaints professionally and efficiently, maintaining a high level of customer satisfaction.
  • Established a welcoming atmosphere by greeting each guest warmly.
  • Greeted customers and answered inquiries regarding menu items and specials.

Education

Associate of Science - Biology

Cerritos College
Norwalk, CA
05-2026

Skills

  • Food safety
  • Adaptability and resilience
  • Sanitation standards
  • Order accuracy
  • Allergen awareness
  • Communication
  • Guest services
  • Upselling strategies
  • Teamwork and collaboration
  • Multitasking Abilities

Timeline

Food and Beverage Associate

Knotts Berry Farm
05.2024 - Current

Front of House Associate

John's Incredible Pizza Company
02.2024 - 05.2024

Associate of Science - Biology

Cerritos College
Danielle Andrade