Office Management & Accounts Receivable Professional experienced with managing accounts receivable processes, ensuring timely and accurate invoicing and collections. Utilizes effective communication and negotiation skills to resolve payment disputes and maintain positive client relationships. Track record of implementing process improvements to enhance financial performance and reduce outstanding receivables.
Overview
20
20
years of professional experience
Work History
Office Manager
Efficient Eco Solutions Inc
Calgary, AB
12.2024 - Current
Support HR activities, handling sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Communicate regularly with staff and vendors via phone and Outlook, enhancing collaboration and improved turnaround times on requests.
Conduct regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages and maintain optimal day-to-day operations.
Create social media content showcasing projects, products, LED benefits, etc. using customer testimonials, audit reporting, Canva, video making software and AI tools, increased brand visibility and boosted online engagement.
Upload invoices and issue customer deposit quotes using QuickBooks, improving financial accuracy and supporting better cash-flow management.
Coordinate electrician dispatch to job sites across the YYC area, reducing delays and maintain efficient project scheduling.
Collect and submit receipts using DEXT and QuickBooks, ensuring accurate monthly reconciliations and support clean financial reporting.
Gather and analyze operational data in ZOHO, improving reporting accuracy and informed decision-making.
Manage lighting audit documentation through SharePoint and ZOHO, by creating and filing audit presentation files for Sales Managers to potential customers, streamlining internal reporting.
Accounts Receivable
New West Freightliner Inc
Calgary, AB
06.2022 - 11.2024
Reduced outstanding accounts receivable balances by establishing effective collection strategies, record keeping and maintaining consistent follow-up procedures, providing clear visibility for department heads accessing account information.
Ran weekly and monthly AR reports for management review, strengthening understanding of receivables and ensured alignment with company policies.
Processed customer payments daily keeping account balances accurate and prevented interruptions in customer activity.
Collaborated with customer service reps on payment arrangements, supporting stronger customer relationships and consistent communication.
Received and reviewed credit applications and ran Equifax reports, identifying potential credit risks and assisted in informed approval decisions.
Monitored shared mailboxes, ensuring timely responses and proper routing of information.
Processed high-volume invoices across multiple subsidiaries, using in-house systems (JD Edwards ERP, Oracle, TAC and TAP), reducing backlog and supported timely vendor payments.
Managed accounts payable and receivable functions, including strong vendor and customer communications, ensuring timely processing of transactions, strengthening cash flow and account reliability.
Supported the purchasing team with product, PO & GL matching, for top suppliers in Colorado and Texas, to ensure compliance with accurate invoice processing.
Ran weekly agings for Colorado, Saskatchewan and BC units and collaborated with area managers, reducing overdue accounts and improved follow-up consistency.
Processed invoices accurately and efficiently liaising with accounts payable department when necessary resolving discrepancies promptly.
Maintained accurate records of accounts payable and receivable communications, enabling prompt resolution of discrepancies or disputes.
Administrative Assistant / Office Manager
Caravan AB Inc
Calgary, AB
01.2016 - 01.2017
Managed fuel receipt entries, ensuring proper reduction in payouts.
Handled customer invoicing and vendor document processing for timely payments and accurate billing.
Supported the safety department by compiling documents, analyzing data, preparing presentations for safety training, orientations and road tests, improving compliance.
Supported office coordination, supply management, and confidential HR tasks.
Managed scheduling and correspondence for executive team, ensuring efficient communication flow.
Coordinated travel arrangements and itineraries, optimizing time and resources for business travel.
Environment, Health & Safety Analyst
Suncor Energy
Calgary, AB
01.2013 - 01.2015
Analyzed incident reports to identify trends and hazards, assisting with recommendations for improvements and preventative measures with Management Teams.
Supported program and project coordinators during new system rollouts, resulting in 30% higher tracking and program productivity.
Handled communications from other regions for team members during their absences, developing relationships with new customers and various departments.
Collaborated with analysts from other departments, quarterly, to align reporting processes, finding more efficient ways of utilizing the same data and standardizing formulas.
Created monthly safety meeting packages and collaborated cross-departmentally, enhancing meeting effectiveness and data standardization.