Daniella Dominguez Rodriguez
Shannonville,Canada
Summary
Motivated University student who graduated this past May with a BA in Psychology and seeking opportunity to apply skills in hands-on experience and knowledge in providing psychology services to various populations. Caring and personable individual with willingness and interest in learning new techniques and support management team. Excellent at communicating, writing and editing. Seeks out opportunities to go beyond basics and positively impact team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Child and Youth Worker
Bayfield Treatment Centre
Prince Edward, ON
05.2025 - Current
- Developed individualized support plans for children to address emotional and behavioral challenges.
- Facilitated group activities to enhance social skills and teamwork among youth participants.
- Maintained accurate documentation of client progress, ensuring compliance with regulatory standards.
- Provided crisis intervention support, de-escalating challenging situations effectively while ensuring safety.
Keyholder
Ren's Pets
Ajax, ON
10.2024 - Current
- Generated sales and performance reports to inform senior management of metrics.
- Delegated tasks to oversee store opening and closing functions.
- Managed cash drawer drops and prepared daily bank deposits to secure finances.
- Oversaw operations to maintain visual, replenishment and cleanliness standards.
- Trained and mentored team members to promote company policies and service standards.
- Met guest needs and resolved service issues to deliver customer satisfaction.
Sales Associate
Ren's Pets
Ajax, ON
10.2023 - 09.2024
- Embodied company mission and values through honesty, integrity and high-quality performance.
- Used POS system to scan customer purchases, calculate prices and process transactions.
- Supported cashiers and customers to locate products, confirm prices, and replenish stock.
- Welcomed customers and offered quick assistance to handle diverse needs.
Swim Instructor And Lifeguard
Elim Lodge
Peterborough, ON
05.2023 - 09.2023
- Taught participants of different ages and swimming abilities through camp lessons, group lessons and private lessons.
- Cautioned swimmers regarding unsafe activities and enforced facility rules.
- Kept accurate attendance and progress reports for students.
- Completed updated and accurate skill sheets on each swimmer.
Phone Operator
Scott Mission
Toronto, ON
10.2022 - 12.2022
- Updated customer records and input new data into company database.
- Managed high volume of calls with patience and efficiency.
- Processed transactions quickly and accurately to ensure customer satisfaction.
- Enhanced caller satisfaction by promptly addressing requests and concerns.
Lifeguard
Elim Lodge
Peterborough, ON
05.2022 - 09.2022
- Assisted in emergency response with CPR, AED and emergency management techniques.
- Communicated potentially dangerous conditions to swimmers and increased monitoring in high-risk situations.
- Safeguarded swimmers and visitors with strict enforcement of policies and regulations.
- Inspected water-safety equipment, verifying readiness for potential emergency use.
Swimming Instructor
Aqua Life Swim Academy
Oshawa, ON
11.2021 - 02.2022
- Monitored participant progress, providing constructive feedback and adjusting plans as necessary.
- Promoted fitness programs through social media, flyers, and community events to increase participation rates.
- Participated in professional development opportunities to stay updated on the latest trends in fitness training.
- Led group fitness classes, ensuring participants remained engaged and motivated throughout the session.
Education
Bachelor of Arts - Psychology
Tyndale University
Toronto, ON04.2025
Skills
- Performance monitoring
- Strategic selling
- Call center experience
- Customer support
- Sales monitoring
- Language proficiency
- Spanish fluency
- Mental health support
- Youth mentoring
Languages
Spanish, Bilingual or Proficient (C2)
Certification
CPR and AED trained- Level C
Timeline
Child and Youth Worker
Bayfield Treatment Centre
05.2025 - Current
Keyholder
Ren's Pets
10.2024 - Current
Sales Associate
Ren's Pets
10.2023 - 09.2024
Swim Instructor And Lifeguard
Elim Lodge
05.2023 - 09.2023
Phone Operator
Scott Mission
10.2022 - 12.2022
Lifeguard
Elim Lodge
05.2022 - 09.2022
Swimming Instructor
Aqua Life Swim Academy
11.2021 - 02.2022
Bachelor of Arts - Psychology
Tyndale University